Coordinator, EAB Seramount

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results. We work with each partner differently, tailoring our portfolio of research, technology, and solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.

About Seramount

Seramount is a division of EAB that provides talent solutions to 500+ corporations, including half of the Fortune 1,000. Seramount offers pragmatic solutions to HR and DEI leaders, including best practice research, workplace analytics, job simulations, employee learning and development, and more.

We serve forward thinking organizations with integrated tools that provide a strategic and holistic map for setting new standards for workplace culture and optimization. Over the past four decades, we've built deep, data-powered intelligence on the employee experience, which allows us to address specific client workplace challenges related to HR and Talent. Seramount was acquired by EAB as part of a mission to expand beyond EAB's long-standing focus on enabling student success; with Seramount, EAB now also supports workplace success as we help a growing community of partners thrive and innovate so that millions of people can find and follow their best life path.

At EAB Seramount, our people care about doing their best, and our collaborative environment is energizing and rewarding. You'll be part of a work environment where your voice counts and even small ideas can lead to big opportunities.

The Role in Brief:

Coordinator, CHRO Collaborative, EAB Seramount

EAB's research programs offer strategic guidance at scale. EAB research helps partners educate stakeholders at their organization, make research-informed decisions, and enhance the implementation speed of recommended practices.

As a Coordinator, you color-code, you organize, you never let things slip through the cracks. As a Coordinator, you support our Research by connecting partners to our team of experts, ensuring processes are running smoothly, and meeting key deadlines.

As an integral member of the team enabling smooth operations, this Coordinator will gain experience and expertise in business operations at EAB. This Coordinator's anticipated focus will include supporting EAB Seramount's first Research offering specifically designed for Chief Human Resources Officers. The Coordinator will serve an important role both internally and externally as a liaison, information resource, and key point of contact.

This hire may be based in Washington, D.C.

Primary Responsibilities:

• Act as an internal and external liaison for EAB
• Collaborate across teams and divisions to provide high-quality, seamless customer service
• Maintain executives' calendars
• Identify and manage engagement events for the department and central operations team
• Oversee logistics for key department communications and initiatives, including leadership weekly updates, town halls, special events, etc.
• Work with operations team to manage schedules, content, speakers, session notes and materials, etc. for continuous training work
• Oversee the onboarding process for new department hires
• Collaborate with team managers on department communications
• Manage other administrative duties and special projects as needed

Basic Qualifications:

• Excellent academic record
• Bachelor's Degree
• Must possess at least two of the following:
  
  
  
  • Customer service experience
  • Experience working in a team environment
  • Experience in an office setting
  • Leadership experience
  
  
  
  

Ideal Qualifications:

• Ability to work independently and autonomously
• Proven ability to meet and exceed internal and external customer expectations
• Proven ability to manage and troubleshoot basic technology platforms
• Attention to detail
• Solution-focused problem solving
• Experience developing personal organization tactics to meet business goals
• Proven experience managing multiple, competing priorities simultaneously
• Discretion with sensitive material and communications
• Experience with Excel
• Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB's DE&I Promise

If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary for this role is $40,000 per year.

Benefits:

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.