Regional Service Manager - North

Location:

Essential Functions

• Maintains a safe working environment by following Airgas/Red-D-Arc's health and safety guidelines.

• Assists Director of Service in establishing, publishing and performing training of preventative maintenance procedures for equipment.

• Assists Director of Service in establishing, publishing and performing training of cost effective repair and service procedures.

• Assists Director of Service in establishing, publishing and performing training of safe and efficient shipping and receiving procedures for all equipment.

• Works with Safety Managers to perform shop-related safety training at branches.

• Works with Branch Managers in our branches to establish new "best practices" in our shops and ensure they are shared with the Director of Service and other RSMs so that they can be implemented company wide.

• Works closely with Regional Parts Coordinator to research parts and maintain accurate parts inventories.

• Performs an audit of the service and repair state at each branch at least once a year within the area of responsibility.

• Performs on-boarding training for all new technicians within the area of responsibility.

• Provides advanced technical support for branches and customers.

• Coordinates specialized technical support from manufacturers.

• Ensures all service and maintenance records are input appropriately and accurately in company ERP system

• Oversees and works with the director of fleet in the decision making process for the scrapping of all equipment and coordinates their disposal or use for parts.

• Works with R&D Manager on new product development.

• Participates in the startup or relocation of branches with regards to layout and tooling.

• Monitors exception reporting to find and fix service and maintenance problems within the branches.

• Complies with all SOX requirements.

• Complies with all governmental regulatory requirements.

• Implements all operational directives.

• Performs other related duties as required

Competency Statements

• Must have or be working towards training certificates by OEM equipment providers. (Miller,Lincoln,Hypertherm,MQ,etc)

Education

• Post secondary education equivalent to a College degree in Business Administration, or Welding Engineering Technician is preferable.

Experience

• Greater than five years of experience in the welding or other related industry.

• Work experience in the welding industry can be a substitute for post-secondary education.

• Equipment repair and maintenance training an asset

• Business training an asset

• Welding training is an asset.

Skills and Abilities

• Proficient in, or can demonstrate the ability to learn new computer programs (Microsoft Dynamics D365, PowerBI, Google Kite suite to include Gmail, sheets, etc.)

• Ability to stay organized while multitasking

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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children.

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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