IT Support Intern

At Masters Gallery Foods, enhancing the lives of those we influence, whether our employees, our partners or individuals in our communities, is something we strive to do every day. After all, we believe a positive impact is something to be proud of, and is the foundation for everything we do. If you're looking for an opportunity to be empowered to be the best you can be at work or at home, you've come to the right place. We offer a cooperative culture that is rich in ongoing career development and rooted in collaboration.

Masters Gallery Foods is proudly based in Wisconsin, and delivers the highest quality cheese products to our partners and customers. You will be supported and encouraged to make a difference, and your dedication and passion is acknowledged and appreciated. If want to make a change and start where you can grow, you can at Masters Gallery Foods. Join us!

IT Support Intern

As the IT Support - Intern you will be responsible for assisting the IT Network group in inventory, maintenance, and level-one support of PCs, RF devices, and other network devices.

Duties / Responsibilities :

1. Assist in the setup, maintenance, and inventory of computer hardware and software, including PCs, printers, copiers, RF devices, IP phones, and smart devices.
2. Perform the functions of a Help Desk Technician solving end user's computer hardware and software issues.
3. Record, track, and document help desk request issues and steps taken for remediation.
4. Provide basic hardware and software training to end-users.
5. Perform miscellaneous projects as assigned by the IT Network Services Team.

What You Can Offer

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  Current enrollment in an undergraduate degree program in an IT field of study. Areas of study include PC Support, PC Technician, Help Desk, or Network Services.

  
  
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  A minimum of three semesters in an IT field of study.

  
  
• Basic knowledge of PC hardware, Windows Operating Systems, Networking, and Microsoft Office including Outlook, Word, Excel, and PowerPoint.
• Basic troubleshooting skills and the ability to work with end-users in a courteous, patient, and professional manner.
• Must be able to lift and carry computer hardware weighing up to 40 pounds.

What Masters Gallery Foods Can Offer You

We're a company built on many values, among them are passion, integrity, and people, which means if you join Masters Gallery, you'll join a team brought together by enthusiasm, trust, and dedication. Beyond our commitment to offering exceptional products and customer service, Masters Gallery is committed to career development, inclusion, flexibility, and fun at work.

To uphold those values, Masters Gallery Foods provides:

• Opportunities to give back to the community (drives, activities, matched donations, and more)
• Green initiatives
• Training and development programs
• Opportunities to give feedback and suggestions in a judgement-free zone
• Numerous fun activities throughout the year (potlucks, ugly sweater contests, and more)

Masters Gallery is an Affirmative Action and Equal Opportunity Employer. We encourage all qualified applicants to apply regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.