GSH - SCHEDULING COORDINATOR II - Full Time Dayshift

TriHealth

United States, Ohio, Cincinnati

375 Dixmyth Ave (Show on map)

Nov 13, 2024

Job Overview:

Under the direction of the supervisor/manager, provides basic Scheduling Coordinator functions related to centralized scheduling activities (ie, scheduling, reception, maintaining patient records). Also provides advanced clerical support (ie reporting), coordinating global staffing needs in the ongoing scheduling cycle. This position works proactively and collaboratively with the applicable patient care units and/or departments to reduce last minute staffing deficits in an effort to minimize the utilization of premium labor. This position demonstrates proficient communication, organizational and work management skills in a highly confidential and sensitive nature.

Job Requirements:

Associate's Degree in Business

Equivalent experience accepted in lieu of degree

Proficient PC skills

Microsoft Office Suite & Excel

Strong analytical, organizational, interpersonal, and customer service skills required

Word processing

Spreadsheet

Database development

1-2 years experience Clerical

Previous related experience

Staffing and/or scheduling experience required

Job Responsibilities:

Other job-related information:

Working Conditions:

Climbing - Rarely

Concentrating - Consistently

Continuous Learning - Frequently

Hearing: Conversation - Consistently

Hearing: Other Sounds - Frequently

Interpersonal Communication - Consistently

Kneeling - Occasionally

Lifting <10 Lbs - Frequently

Lifting 50+ Lbs. - Rarely

Lifting 11-50 Lbs - Occasionally

Pulling - Rarely

Pushing - Occasionally

Reaching - Rarely

Reading - Consistently

Sitting - Consistently

Standing - Rarely

Stooping - Rarely

Talking - Consistently

Thinking/Reasoning - Consistently

Use of Hands - Consistently

Color Vision - Occasionally

Visual Acuity: Far - Frequently

Visual Acuity: Near - Consistently

Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS...

* Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

* Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

* Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS...

* Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

* Offer patients and guests priority when waiting (lines, elevators)

* Work on improving quality, safety, and service

Respect: ALWAYS...

* Respect cultural and spiritual differences and honor individual preferences.

* Respect everyone's opinion and contribution, regardless of title/role.

* Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS...

* Value the time of others by striving to be on time, prepared and actively participating.

* Pick up trash, ensuring the physical environment is clean and safe.

* Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS...

* Acknowledge wins and frequently thank team members and others for contributions.

* Show courtesy and compassion with customers, team members and the community