Procurement Specialist

The Purchasing Services Group is adding a Procurement Specialist position to its Tactical Procurement team located at our Corporate Headquarters in Charlotte, NC. This position will provide support to internal customers and department team members. This role will support all hotel sites in different time zones within the US. This position is also responsible for processing site requisitions for goods and services, and for troubleshooting cost, quality, and supply issues with these orders.

* Perform spot buys (rapid requests for quotes) for items required by the business.
* Execute and schedule Purchase Orders for larger strategic Procurement initiatives: Capital project roll outs, Renovations, New Builds.
* Provide Project Management services for selected projects.
* Assist Directors and Managers of Strategic Sourcing in negotiating efforts with potential or current key vendors for products and services with the lowest TCO - Total Cost of Ownership
* Analyze cost impact of pricing changes for goods and services --collaborate with internal customers to forecast demand
* Maintain supplier contact lists as required.
* Assist Sourcing Directors and Managers with site surveys, RFx packages, pilots, supplier/process transitions, project management of rollouts, including implementations and detailed month end budget vs. actual reporting.
* Track and process of supplier rebates as needed.
* Create spend tracking analysis of strategic categories and suppliers.
* Review and resolve billing exceptions on invoices; establish root cause analysis and report back to the team.
* Assist in the receipt of materials and services.
* Catalog and Punch-out development, adoption, and management.
* Management of Supplier Managed Catalog Data.
* Management of ESA's P2P Procurement System (Basware and Oracle).
* Management of ESA's Ticketing System (Manage Engine).
* Support training of all field staff with ESA's Procurement Processes.

* Log and resolve issues that come into the Purchasing Help Desk ticketing system via phone or email. Support the logging and resolution of other purchasing issues as required.
* Maintain item master and catalogs for key strategic vendors in Basware/Oracle, Extended Stay's Procure to Pay (P2P) system.
* Process requests for item additions to catalogs - source open requisitions for items.
* Work with Accounts Payable to add, change, and remove suppliers from the ERP Supplier Master as required.
* Work with Accounts Payables and/or suppliers to address Purchase Order discrepancies: Pricing, UOM, Receipts, Substitutions.
* Resolve any supplier synchronization issue between ERP and P2P systems.
* Assist in reporting of KPIs.
* Assist in the creation and maintenance of ESA's standard SOP (Standard Operating Procedures).

* Previous experience in a Procurement role or function.
* Experience and fluency with Microsoft Office Products: Excel, Word, Power Point, Teams.
* Ability to work comfortably in an intensely deadline-oriented environment.
* Very detail oriented with a sense of urgency and keen ability to drive great internal customer service
* Strong organizational and communication skills
* Ability to recommend process and efficiency improvements
* Ability to Multitask and prioritize with minimal supervision
* Ability/Willingness to follow structured policies and procedures
* Strong documentation, written, and oral communication skills.

* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
* Less than 10% overnight travel.
* Position is a remote position, but expectations are position will operate on EST hours 8:30-5:30 M-F.
o Remote position will require a dedicated space for Associate to complete all duties in a distraction free environment.

* Preferred experiences in the field of Procurement or Operations.
* Experience creating and executing RFxs.
* Experience with Billing and Accounting.
* Experience with Customer Service.

* Four-year college degree, though not required based on previous work experience.
* Working knowledge of Procure to Pay P2P platforms.
* Hospitality Experience in any of the following fields: Lodging, Food and Beverage Service, Event Planning, Theme Parks, Travel/Tourism, Logistics/Transportation or Customer Service.