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Extension Regional Office Administrative Assistant (St. Cloud)

University of Minnesota
life insurance, paid holidays
United States, Minnesota, St. Cloud
Nov 13, 2024
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Job ID
365562
Location
St Cloud
Job Family
LR-Clerical
Full/Part Time
Full-Time
Regular/Temporary
Regular
Job Code
1885
Employee Class
AFSCME Unit 6 - Clerical
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About the Job

Working Title: Extension Regional Office Administrative Assistant

Appointment: Executive Office & Administrative Specialist (1885), AFSCME Clerical

Office Location: St. Cloud Regional Office, St Cloud, MN

Hours: Hours within 7:30am to 5:00pm (M-F); Along with Hybrid work options

Pay Range: $22 - 27 per hour; commensurate with training and experience.

U of M Benefits: Full University of Minnesota Benefits

Reports To: Regional Director

Apply By: December 1, 2024

ABOUT THIS POSITION

This is a vital administrative support position that is key to the daily program and administrative office operations of the St Cloud Extension Regional Office, which supports regional and statewide program delivery. They interact frequently and collaboratively with other Extension regional and county office staff across the region and state.

Job Duties and Responsibilities:

Human Resources Search Support 45%

In collaboration with the Extension HR team

  • Work with the Search Committee Chair/Hiring Authority to manage applications, communicate with candidates, coordinate interviews, and support interview day
  • Work with Extension Communications/function team to finalize and post advertisements
  • Follow up with candidates to ensure all relevant information is received
  • Liaison for hiring paperwork and process
  • Work with candidates and search committee members on logistics, travel reimbursements, and also things like catering for search committee members during interviews
  • Track Short-Term Hires and Summer Interns through application and acceptance, including managing paperwork submission
  • Gather information and create HAT (Hiring Authorization Tracking)

Digital Learning & Data Support 45%

Done in partnership and consultation with Extension Learning Technologies Team:

  • Serve as a knowledgeable resource, explaining available tools, policies, processes, and solutions for digital online learning.
  • Apply understanding and awareness of current Extension and University-supported tools and best practices for technology enhanced learning in support of Extension educators and staff
  • Identify and bring forward issues/gaps regarding digital learning needs
  • Use forms, tools, and established programs to gather and manage data and information
  • Use technology tools and enrollment data to manage data and information

Independently but in alignment with Extension Learning Technologies' guidelines:

  • Provide general support for adding and formatting information and materials in various digital learning formats
  • Serve as webinar assistant for educational webinars as requested
  • Build participant surveys using provided questions and enter offline responses
  • Understand and apply accessibility guidelines regarding digital learning products. This could include editing captions, creating transcripts, checking for alt text on images, etc.
  • Support educators with editing (revision, review) and sharing multimedia for learning objectives (video, podcast, screencasts, etc.), including applying appropriate digital accessibility practices (editing captions, transcripts, alt text, etc.)
  • Attend Extension Learning Technology meetings and ELT recommended training to build and strengthen job knowledge, training, and tool-related skills

General Office Support 10%

  • Greet walk-in traffic, answer phone calls, and respond to inquiries and online communication
  • Maintain equipment, including loaner inventory, workroom, office supply inventory, and make necessary purchases.
  • Handle the office mail system, including maintaining the postage meter.
  • Work with vendors, including obtaining estimates for office supplies, equipment, and services
  • Schedule/maintain the schedule for office meeting rooms and public access to technology
  • Maintain and report problems with Regional Office conference room technologies.
  • Maintain documents with office operations and policies, including the staff directory, office space map, evacuation procedures, etc.
  • Maintain the filing system for historical records and disposal, civil rights, etc.
  • Orient new and existing employees on office hardware and practices (i.e., mail, keys)
  • Serve as the county connection to support phone book listings, signage, University branding, etc.
  • As requested, assist with projects and events; this may include making copies, arranging for food, securing a venue, or other logistics tasks
  • Use a purchasing card to make purchases (e.g., conference registrations, supplies, meeting catering, and room reservations) and reconcile the P-card
  • Prepare deposits for Extension programming, refunds, and other income received
  • Check out the credit card machine and compile the related paperwork to forward to the regional merchant manager
  • Collect employment paperwork for local and regional employees
Qualifications

Required Qualifications:
  • Four years of experience in an office setting and/or a combination of relevant experience and post-high school education and/or training to include:
    • Advanced experience with Microsoft (Word, Excel, etc.) and Google Suite applications (Google Docs and Sheets, Google Drive, etc.) and internet browsers and searches
    • Experience formatting, drafting, or writing routine to complex correspondence, reports, and meeting materials
  • Ability to work in and with diverse groups and underrepresented populations and communities
  • Excellent written and oral communication skills
  • Skilled at working with details, managing workflow, and meeting deadlines
  • Customer service experience
  • Working ability to perform tasks involving prolonged work on a computer; and lifting, carrying, bending or twisting with occasional exertion of up to thirty pounds of force

Additional Requirement:

  • Must have reliable internet if/when working outside of assigned office location
  • Must be able to work regularly at a dedicated/assigned Extension Office
  • Must be able to drive to conduct day-to-day business, including bank deposits, the post office, picking up food for meetings, etc.; may also drive to provide on-site support for events.
  • Must have valid driver's license and own means of transportation with required liability insurance.
  • Ability to maintain a flexible work schedule, typical work hours will fall between 7:30 am and 5:00 pm, with occasional requirements for evenings, weekends, and overtime.
  • This position is not eligible for employment visa sponsorship.

Preferred Qualifications:

  • Experience setting up in-person and virtual meetings and coordinating small events
  • Expert-level customer service skills, including both in person, on the phone, electronically, and virtual
  • Excellent organization and filing system skills
  • Experience supporting more than one professional at a time and prioritizing work
  • Excellent interpersonal and problem-solving skills
  • Experience working in a Learning Management System
  • Experience with hosting or co-hosting online meetings
  • Experience putting together multimedia content (video, audio, etc.)
  • Knowledge and understanding of Human Resource policies and procedures
  • Experience working with online application systems and managing data/materials
  • Experience working with confidential information
About the Department

ABOUT EXTENSION

University of Minnesota Extension is a major outreach arm of the University of Minnesota with a mission to serve the public through applied research and education. Our mission is to make a difference by connecting community needs and University resources to address critical issues in Minnesota. Extension strives to attract and retain high-quality, passionate employees, and weave diversity, equity and inclusion into all aspects of Extension's programming and employee engagement. Find further information at https://extension.umn.edu/.

Pay and Benefits

Pay Range: $22 - $27.00; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

  • The University offers a comprehensive benefits package that includes:
  • Competitive wages, paid holidays, and generous time off
  • Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
  • Low-cost medical, dental, and pharmacy plans
  • Healthcare and dependent care flexible spending accounts
  • University HSA contributions
  • Disability and employer-paid life insurance
  • Employee wellbeing program
  • Excellent retirement plans with employer contribution
  • Public Service Loan Forgiveness (PSLF) opportunity
  • Financial counseling services
  • Employee Assistance Program with eight sessions of counseling at no cost
How To Apply

Applications must be submitted online. To be considered for this position, please click on the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position. Please attach the following required application materials:

  1. Cover letter
  2. Resume: Your resume must include all your education and experience related to the required qualifications. The initial HR screening process focuses primarily on the resume.

Names and contact information for three professional references will be required of those invited to interview.

After the application, additional documents may be attached by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. See full instructions: https://hr.umn.edu/Jobs/Applicant-Center/Help-Job-Applications/Using-Job-Application-System.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).

For questions about this position, contact:

Lori Vicich, Regional Director, vicic001@umn.edu.

Diversity

The University of Minnesota and Extension recognize and value the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

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