General Job Description: Reporting to the Construction Technology Manager (CTM), the Construction Technology Specialist (CTS) is responsible for the maintenance, support and improvement of core Project Management and Sales Support technologies such as estimating, bid management and cloud storage software. The CTS should have skills in the successful execution of technical enhancements and/or improvements. The CTS should have skills in business application configuration and integration. These skills will be utilized to demonstrate value through prototypes, documents and presentations. Supervises: N/A
Essential Duties & Responsibilities
- Test, maintain and deploy corporate estimating and operations software updates as necessary.
- Collaborate with training development teams to create and maintain new training material content.
- Estimating and bid tracking software user management.
- Possess the ability to turn concepts into workable solutions for the organization.
- Successfully work with the operations team to develop best-practice solutions for internal stakeholders.
- Participate in the evaluation of existing applications to reconfigure, update and add new features to achieve 'constant improvement' ideology.
- Perform configuration and integration testing in beta environments with select user groups.
- Successfully guide support issues (troubleshoot/debug) from the Project Management teams utilizing standardized ticketing system.
- Maintain on-going project status and documentation.
- Assist in technical document development to accurately represent application design and configuration.
- Willing to travel to different locations to conduct training and support as needed.
- Other tasks and duties as assigned by supervisor and/or ACCO management.
Position Requirements (Skills, Knowledge, Abilities):
- Bachelor degree or 5 years of experience within the industry.
- 3 years of comparable experience with estimating, project management, bid tracking or similar software.
- Willingness to learn and master new application platforms as required.
- Strong data analysis, design and application testing skills.
- Ability to use discretion and maintain confidential information.
- Operate in a startup fashion for emerging technologies that impact the construction industry.
- Ability to quickly adapt to new business teams, new technologies and processes.
- Ability to express difficult and complex concepts clearly and concisely both orally and in writing.
- Strong relationship management to work / consult with users.
- Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision.
- Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
- Insight: The ability to gather and make sense of information that suggests new possibilities.
- Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
- Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
- Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
- Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals takes responsibility, and shows personal humility.
- Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating an openness to learning and change.
- Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time, but may involve walking, crouching, or standing for brief periods of time. Involves close vision and distance vision on a daily basis. Hours: Monday to Friday 7:00 am to 4:00 pm Travel: 15 - 20% travel as required to and from the primary office to regional branch offices. Competitive Wages: $37.73 to $45.67 per hour. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation. #ACCO #LI-AL1
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