Sales Ops and Enablement Manager

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you'll be doing...

You will be accountable for delivering engaging programs and tools that enable the Sales Teams to maximize sales, revenue, and productivity. This position will report to the Associate Director of Sales Enablement.

Responsibilities will include:

• Design, build, and implement a comprehensive sales enablement program (to include tools, processes, programs, and accreditations).

• Collaborate on sales enablement content, including developing videos, graphics, and digital media design.

• Provide analysis to support strategic process, program, or system changes and achieve optimal performance levels.

• Solve problems by digging into the details to determine root causes, quantifying impact, and pursuing impactful solutions.

• Partner with Sales Leadership to identify knowledge and skills gaps across the company, conduct ongoing needs assessments, and roll out targeted programs.

• Ensure skills, knowledge, and sales readiness of the sales organization.

• Responsible for gathering, analyzing, and interpreting data to provide valuable insights and recommendations that drive strategic decision-making across the organization.

You thrive in a fast-paced, dynamic environment where different challenges always pop up. Using your sound judgment, you quickly grasp the details of a situation and know just the right next step. People trust you - you build relationships and credibility quickly. You're a great teammate but you can also work independently. And you enjoy multitasking and managing your time effectively to get everything done.

You'll need to have:

• Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Four or more years of project/program design and management experience.

• Experience with communication, copywriting, editing, and proofreading skills.

• Graphic design skills including experience in developing videos.

• Wireline or Wireless Sales Experience.

• Experience with Google suite of products and Adobe Creative Cloud.

• Experience building new enablement tools/programs and uncovering untapped enablement potential.

• Experience partnering with marketing, sales, operations, and legal.

• Knowledge of sales effectiveness tools in the industry (ie. B360, Outreach, Artemis, Seismic, and Salesforce).

• Experience in curriculum development, training and reporting.

Even better if you have one or more of the following:

• A Master's degree or MBA.

• Understanding of how software technology is used to solve business problems.

• Experience leading a broadly defined project.

• Project Management Certification.

• A consistent record of high-impact success.

• Skills to work in a cross-functional team environment with changing and evolving roles and responsibilities.

• Collaborative nature.

• Self-motivated and able to work with minimal supervision.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.