Field Service Technician needed for a contract role in Saint Paul, MN.
Job description:
This position is to support security screening equipment primarily at the Minneapolis/St. Paul airport. The position requires the candidate to have reliable transportation and be available for overnight travel to training and to support remote airports. The candidate will need to be computer literate in a Windows environment and be capable of documenting service issues in several CRM systems. The candidates must Possess excellent organizational, communication, interpersonal skills with the ability to multi task several projects at once and be able to do the following:
- Demonstrates good electronic repair troubleshooting methodology and maintains at least an intermediate technical level of product knowledge.
- Ability to read and follow electrical/mechanical schematics to assist in isolating fault to root cause component/assembly.
- Cross trains on products serviced in the field, and displays basic proficiency in servicing the Trace, Checkpoint Smartlane, Whole Body Imager, X-Ray, CT X-Ray and Cargo Inspection Systems product lines.
- Willingness to work on special projects, some of high visibility, as assigned.
- Looks for common-mode problem occurrences and seeks to resolve, both independently and with the aid of others.
- Has a working knowledge of business PC applications (MS Word, Excel & Power Point) and able to effectively use them to provide clear, concise information summaries as needed
- Troubleshoots, services, installs (deploys) and repairs Trace, Checkpoint Smartlane, Whole Body Imager, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites.
- Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed.
- Demonstrates initiative and dedication through positive use of downtime and an overall willingness and eagerness to consistently exceed customer and company requirements.
Qualifications:
- High school Diploma with 3+ years of experience
- Electronics background
- Excellent customer service skills and the ability to handle stressful situations.
- Self-motivated, reliable, and accountable individual
- Must be able to lift/carry 50 lbs.
- Must be able to push/pull 200 lbs.
- Must be able to move/ manipulate equipment weighing up to 1000 lbs. with the assistance of carts, hoists, davit cranes, pallet jacks or other devices as defined in the manuals and Technical Advisory documentation.
- Must be able to work safely and follow safety precautions in extreme environments (temperature, humidity, noise, confined spaces, etc.) around dangerous industrial equipment.
In compliance with the Equal Pay for Equal Work Act, the pay rate for this role is $21/hr-$30/hr. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.
Employment Pre-requisites
The following requirements must be met to be eligible for this position: successful completion of a background investigation, and drug urinalysis.
SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.
#INDSOC
Estimated Min Rate: $21.00
Estimated Max Rate: $30.00
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