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Front Desk Coordinator - Neurology

University of California - Los Angeles Health
United States, California, Los Angeles
Nov 13, 2024
Description Under direction of the Front Desk Supervisor, the Front Desk Coordinator will provide a full range of reception and financial screening duties. Primary functions include, but are not limited to: checking in and checking out patients, including verifying patient demographics, updating insurances, collecting co-pays, cash reconciliation, scheduling follow up appointments and providing after visit summary duties. Salary Range: $25.60 - $36.33/Hourly Qualifications All Required: Knowledge and understanding of HIPAA Regulations, Policies and Procedures, including proper requirements needed for release of patient information. Ability to interact, build and maintain rapport with outside referral providers. Ability to resolve co-pay issues. Demonstrated work experience in front desk or medical setting. Oral communication skills to receive and convey information clearly and concisely. Good communication and customer service skills Interpersonal skills to interact effectively with staff, patients and the public. Ability to accurately file alphabetically and numerically. Ability to count money and make change when accepting co-pays. Ability to type with moderate speed and accuracy. Working knowledge of personal computer. Ability to set priorities and organize workload to optimize efficiency. Knowledge of medical records and medical terminology. Demonstrated work experience in a community-based health clinic. Ability to work at other areas as needed.