Rating Associate

Responsible for rating and auditing freight bills, providing price quotes to sales department and customers.

ESSENTIAL JOB DUTIES / RESPONSIBILITIES
* Provide timely and accurate information to customers
* Rate/audit freight bills to ensure accuracy and compliance with customer agreements and FedEx tariff
* Provide support to Account Managers regarding account issues
* Apply surcharges according to the last tariff in place
* Process Service Centre corrections to bills
* Communicate with other departments to provide or request information as needed
* Comply with all applicable laws/regulations, as well as company policies/procedures
* Perform other duties as required

DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED
* High School diploma or GED equivalent, required
* One (1) year of related experience
* Knowledge and understanding of the Canada/US LTL transportation rules
* Intermediate knowledge of Microsoft Office (Word, Excel, Power Point and Outlook)
* Demonstrated ability to work with high volume of workload while maintaining focus and high accuracy results
* Strong time management, organizational and problem-solving skills
* Strong analytical and process analysis skills including strong attention to detail
* Ability / willingness to learn new applications, software, systems, and equipment as required
* Ability to manage competing and changing priorites
* Strong verbal, reading and written communications skills
* Ability to work independently and as a team member
* Bilingual (English/French) preferred; required in Quebec

WORKING CONDITIONS
Hours may vary due to operational need
Office environment

Preferred Qualifications: Shift: Monday-Friday, 10:30-19:00

Pay Transparency:

Pay:

Additional Details: