New 
Pc Technical Support
 TEKsystems | |
$18.00 - $25.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Wisconsin, Beloit | |
 Nov 14, 2024 | |
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*Job Description:*
*Project Overview:* Join our ambitious Big ERP Project, aimed at transforming the operational infrastructure of 700 branches nationwide. We are transitioning from an outdated AS400 platform to a modern Windows-based system, promising a significant enhancement in efficiency with an expected 50% increase in output. We are seeking an individual for our Main Rollout, starting on December 9th to get acclimated. In January, the project will escalate to include the first wave of 70 branches. Responsibilities will include following detailed documentation for building machines, preparing for deployment (Go Live Project), and providing support to branch locations throughout this critical phase. *Key Responsibilities:* * Troubleshoot PC-related issues effectively. * Adhere strictly to provided instructions while also being proactive in learning new processes. * Play a pivotal role in establishing build processes from the ground up. * Identify any gaps within existing procedures and contribute valuable insights for improvement. * Retain important information and adapt to evolving project needs as necessary. *Skills:* * Technical support * Imaging * Deployment * Troubleshooting * Support * Migration * Installation * Help desk support * Desktop support * Customer service *Top Skills Details:* * Technical support * Imaging * Deployment * Troubleshooting * Support * Migration * Installation *Additional Skills & Qualifications:* * Demonstrable experience in PC troubleshooting. * Ability to follow complex instructions accurately. * Keen learner with an aptitude for understanding technical build processes. * Experience or interest in identifying procedural gaps and optimizing workflows. * Must be able to work onsite 5 days a week. oEligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: *Medical, dental & vision *Critical Illness, Accident, and Hospital *401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available *Life Insurance (Voluntary Life & AD&D for the employee and dependents) *Short and long-term disability *Health Spending Account (HSA) *Transportation benefits *Employee Assistance Program *Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |