New

Manager, Brokerage Operations

TEKsystems
$83,000.00 / yr
United States, Texas, Fort Worth
Nov 14, 2024
Description: Manage team resources and ensure team performance conforms to regulatory requirements and meets department productivity and quality standards. Work collaboratively with management staff to set priorities, monitor activity and ensure completion of work. Perform regular review of team work practices to ensure quality and compliance with internal and regulatory standards. Critically think beyond day to day operations and analyze a variety of factors and metrics when making deciions for the department. Take ownership on escalated issues and exception management and delegate as appropriate to drive resolution. Identify, develop and implement training opportunities/strategies using experience as well as corporate and divisional resources. Direct, coach and mentor the professional growth and success of associates. Successfully manage a pay for performance model that recognizes and rewards the achievement of individual, team, department, and corporate goals. Maintain, design and implement process control procedures and department procedures and user guides where necessary to ensure timely processing and mitigate risk. Research/recommend solutions on issues within the department. Focus on identifying, developing and implementing opportunities to improve and/or streamline the client/advisor experience. Perform in a supportive role in maintaining the relationship with business partners. Represent the department in corporate strategic initiatives as a key stakeholder. Skills: series 7, series 63, series 66, series 24, financial services, microsoft, problem-solving, computer skills Top Skills Details: series 7,series 63,series 66,series 24,financial services,microsoft Additional Skills & Qualifications: Problem-solving skills with the ability to analyze trends and identify and communicate problems or concerns. Demonstrate confidence, skill, and professionalism needed to resolve critical issues in a manner that strengthens the client relationship and mitigates risk for the firm. Knowledge of Agile and /or Lean methodology Executes with a sense of urgency, a drive to make an impact, and a high level of self-confidence. Must be able to work well in high pressure situations and elevated workloads. Desire and ability to actively and positively contribute within a highly collaborative team setting Curiosity and demonstrated ability to acquire new skills, knowledge, and abilities Willingness to remain responsive and flexible in a dynamic environment and support team's deliverables Ability to engage partners internally and externally in a professional and productive manner to maintain a high level of performance and service Experience Level: Expert Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.