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New

Innovation Manager

Delta Dental of California
$106,400 - $230,600
dental insurance, paid time off, paid holidays, tuition reimbursement, 401(k), employee discount
United States, California, Oakland
Nov 14, 2024
JOB DESCRIPTION

At the Oral Health Innovation Center (OHIC), we are shaping the future of dental care through Digital Experience and Dental Medical Integration (DMI). This role is at the forefront of revolutionizing oral health by merging cutting-edge technology with holistic healthcare. You will lead the charge in transforming patient experiences through digital innovation and integrated care models.

From designing AI-driven workflows to implementing health monitoring tools like blood pressure, diabetes and oral cancer screenings, this role is hands-on in bringing innovative digital solutions and strategy to life. You will ensure seamless operations, from data capture to continuous improvement of care models. As a visionary leader, you will build an ecosystem that not only drives healthcare innovation but also fosters loyalty and growth through exceptional patient experiences. Join us in redefining how healthcare is delivered and integrated, creating meaningful connections that improve lives.

RESPONSIBILITIES

  • Lead the transformation of patient experiences by implementing innovative digital technologies that enhance patient care, engagement, and satisfaction.
  • Drive the DMI strategy by integrating oral health with primary care and behavioral health, ensuring a seamless and holistic care model.
  • Leverage AI and digital tools to automate and optimize clinical workflows, improving efficiency and quality of care.
  • Develop and implement health monitoring tools, including for diabetes, blood pressure and oral cancer, that seamlessly integrate into patient care workflows.
  • Capture and analyze data to refine and optimize DMI and digital experience strategies, ensuring continuous improvement.
  • Foster a culture of innovation, encouraging out-of-the-box thinking and collaboration across teams to advance program capabilities.
  • Collaborate with cross-functional stakeholders to align reporting, ensure transparency, and drive value in both digital and DMI initiatives


QUALIFICATIONS

  • Bachelor's degree in healthcare administration, information technology, or a related field (Master's preferred)
  • 8+ years of experience in digital innovation, healthcare integration, or a related field, with a demonstrated ability to lead cross-functional initiatives that drive patient care innovation
  • Proven success in managing teams, fostering innovation, and delivering large-scale digital transformation projects
  • Deep expertise in AI integration, digital healthcare tools, and patient-centered technologies, with hands-on experience leading data-driven improvements
  • Demonstrated success in Dental Medical Integration or similar healthcare models, with a focus on reducing care disparities and improving patient outcomes
  • Experience in data analytics and reporting, with a focus on using insights to drive continuous improvement in both digital experiences and integrated care delivery
  • Proven track record in stakeholder collaboration and management, ensuring alignment across teams and delivering shared business outcomes
  • Strong ability to problem-solve complex issues, manage risks, and ensure the successful delivery of high-impact projects
  • Ability to quickly extract key insights from complex data and details
  • Strong analytical and quantitative skills with demonstrated experience using data-driven decision making and performing financial and operational analysis
  • Ability to bring new ideas and new ways of thinking and be able have them easily understood and adopted by individuals of all levels throughout the organization
  • Outstanding communication skills are essential
  • Highly collaborative team player who fosters open communication and facilitates mutual understanding and cooperation between all stakeholders
  • Excellent interpersonal, organizational and critical thinking skills
  • Proven ability to resolve conflict and facilitate decision-making

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 23. $106,400 - $230,600

ADDITIONAL INFORMATION

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

  • Competitive base and incentive pay
  • 401(k) with robust matching and non-matching contributions
  • Rich medical & pharmacy benefits
  • 100% employer-paid dental and vision benefits
  • Holistic wellbeing program with deep financial incentives
  • Generous paid time off plus 12 paid holidays and your birthday off
  • Culture of growth and learning: career development; tuition reimbursement; recognition program
  • Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-Hybrid

ABOUT THE TEAM

At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building equitable programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.

We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.

Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us!

Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.

The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.

Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire.

*Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York

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