Accounts Receivable Coordinator II - Psychiatry

Today, Jefferson Health and its network of hospitals and physician practices serve patients throughout the Delaware Valley. We have a robust network of 18 hospitals, 3500 physicians, 9600 nurses, 3,876 licensed beds, and physician practices throughout the counties of:

• Bucks
• Camden
• Gloucester
• Montgomery
• Philadelphia

We are Philadelphia#39;s second largest employer, and nationally ranked by US News amp; World Report in seven specialties including #2 Ophthalmology (Wills Eye), #9 Rehabilitation (MossRehab), #10 in Orthopedics (Rothman Orthopaedics at Jefferson Health, Philadelphia Hand to Shoulder Center, 3B Orthopedics, the Abington Orthopedic amp; Spine). Whether yoursquo;re in the city or the suburbs, Jefferson Health provides the exceptional care you expect ndash; close to home or work ndash; through our broad family of primary care physicians and specialists. Jefferson Health is home to nationally ranked experts who provide a personalized care plan for you. Sidney Kimmel Cancer Center ndash; Jefferson Health is one of only 70 NCI-designated cancer centers in the country. With more than 30,000 employees, we are the largest health system in the Philadelphia region by total licensed beds. And our work to improve lives is never done.

In keeping with Jefferson#39;s Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education.

Culture

We are a creative and collaborative team dedicated to outstanding professional work on behalf of our patients. Our goal is to meet our patients#39; needs and help them advocate for themselves and their family members. We believe our place in the community is as a healer, an activist, and a trusted friend. We perform our duties with empathy and compassion as we serve the needs of the underserved population of North Philadelphia. While we do have an academic component to our work, we strive to be community doctors who take pride in serving others. Join us...make a difference.

Location:33 S 9th st

Schedule: M-F 8-5 Onsite

PRIMARY FUNCTION:

Review and maintain patient billing accounts.

CORE FUNCTIONS AND COMPETENCIES:

• Responsible for totaling, batching and entering into Epic billing system charges for physician activity.
• Ensure all charge slips are completed correctly and timely.
• Review all registration forms and charge slips through Epic system.
• Review explanation of benefits received to ensure proper payment from the Insurance Company.
• Review payments, attach to billing charge slips and send to CBO.
• Follow-up rejected or underpaid claims, as follow-up with CBO.
• Remain current and knowledgeable regarding all insurer and regulatory changes (includes Medicare, Medicaid, and Managed Care Programs with whom department participates).
• Handle telephone billing inquiries from patients and CBO.
• Handle inquiries from CBO concerning billing inquiries,
• Work with physicians to ensure proper patient account write off.
• Review and maintain all patient registration for current insurance coverage.
• Answer all billing questions when patient inquires on site.
• Periodic review of accounts receivables for all practice locations, follows up as necessary
  • Completes paperwork for patient or third party refunds.
  • Reviews/resolves problematic accounts. Handles patient complaints regarding unresolved billing issues, coordinates account handling with manager.
  • Recommends departmental collection procedures modification or enhancements.
• Follow-up on returned mail. Telephone patients, etc to update any registration information. Accesses hospital database for information.
• Collects data, prepares reports and complies statistical data from Epic billing system for accounts receivable analysis.
• Maintain service orientation with staff, patients, and the public.
• Participates in professional development activities and maintains professional affiliations.
• Review all registration reports.
• Fill in for staff in other divisions when out sick/vacation.
• Contact physicians regarding timely completion of billing forms.
• Other duties as assigned.

EDUCATIONAL/TRAINING REQUIREMENTS:

High School degree plus 2-3 years receivable/collection training

CERTIFICATES, LICENSES, AND REGISTRATION:
None

EXPERIENCE REQUIREMENTS:

Five years of progressive medical office experience, with at least two years of working in the billing/AR area. Must have current knowledge of third party rules and regulations. Psychiatry experience preferred

About Jefferson

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow#39;s professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educashy;tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Since this position will require the selected candidate to engage in regular contact with children in the form of care, guidance, supervision or training, you will be required to meet the requirements of the Child Protective Services Act, including the Pennsylvania State Police criminal background check, the Pennsylvania Department of Welfare child abuse criminal background clearance, and an FBI finger print based federal criminal records check. The selected candidate will not be allowed to commence working until all three (3) are completed satisfactorily.