Director of Information Technology (IT)

Poison Control

Full Time

82280BR

Job Summary

Having wide-ranging experience, the Director of Information Technology (IT) applies systems infrastructure concepts and campus, medical center or Office of the President objectives to resolve issues, up to and including the most complex, with campuswide, medical center or Office of the President and / or institution-wide impact. Works on issues, up to and including the most complex, with little or no campus, medical center or Office of the President or institutional precedent where analysis of situations or data requires an in-depth evaluation of variable factors. Is considered a subject matter expert at campus, medical center or Office of the President. Gives technical presentations to senior management and campuswide, medical center or Office of the President and / or institution-wide audiences. Represents department/campus, medical center or Office of the President IT on campuswide, medical center or Office of the President and / or institution-wide and systemwide committees. Sets technical direction and architecture for technology in one or more specialties. Functions as a technical lead/subject matter expert. Performs independent research, prototypes, evaluates and champions new technology including cost/benefit analyses, up to and including the most complex.

Work Location:
Valley Children's Hospital
41169 Goodwin Way, Ste. 211
Madera, CA 93636-8766

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $113,500 - $258,100 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The California Poison Control System (CPCS) is a 24 hour-a-day informational and emergency management advice hotline serving residents statewide in California. It is designated by the California Emergency Medical Services Authority and managed by the UCSF School of Pharmacy, Department of Clinical Pharmacy.

CPCS operates from 4 UC-affiliated answering sites (UCSF/ZSFG, UCDMC, Valley Children's Hospital, and UCSD) managing approximately 250,000 calls per year, utilizing the most up-to-date computerized information systems. The hotline service is linked to a translator service with the capability to handle multiple languages on a 24-hour per day basis.

Required Qualifications

• Bachelor's degree in related area and / or equivalent experience/training.
• Minimum 10 years IT management or leadership experience to include:
• demonstrated ability to interface with all levels of technical and non-technical management on a regular basis.
• identification and use of code libraries and open-source forums
• planning for deployment and creation of feedback mechanisms
• developing and implementing complex-interdependent project plans
• researching and evaluating new technology and solutions for the most complex environments
• ability to impart knowledge to all levels of technical and non-technical audiences and to influence outcomes to meet objectives
• demonstrated ability to identify software and hardware interdependences in a highly complex multi-platform environment
• demonstrated ability to develop solutions for highly complex business and systems/custom/ad-hob solutions
• highly complex multi-platform troubleshooting in a multi-platform environment
• Experience leading a team of IT professionals in multiple technology areas.
• Experience with determining how systems and technology should operate most efficiently and how changes to technology systems will affect outcomes, operations and business objectives. Expert knowledge of computer security best practices and policies. Ability to contribute to campus-wide, medical center or Office of the President and / or institution-wide policy efforts.
• Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
• Self-motivated and works independently and as part of a team. Demonstrates problem-solving skills. Able to learn effectively and meet deadlines.
• Basic knowledge of how to apply technologies and systems to meet business needs.
• Understanding of system performance monitoring and actions that can be taken to improve or correct performance.
• Knowledge of the design, development and application of technology and systems to meet business needs.
• General knowledge of other areas of IT. Thorough understanding of and experience with systems-related issues and actions that can be taken to improve or correct performance.
• Demonstrated skills associated with adapting equipment and technology to serve user needs. Demonstrated comprehensive understanding of how system management actions affect other systems, system users and dependent/related functions.
• Demonstrated expert knowledge, skills and abilities associated with system problem identification and resolution. Experience with design, configuration, operation, repair, and tuning of technology systems.
• Demonstrated ability to regularly interact effectively with senior management.
• Demonstrated ability to identify complex problems and related information to develop and evaluate options and implement solutions.

Preferred Qualifications

• Cisco Interconnecting Devices or Networking Certifications.
• Microsoft Systems Certifications.
• 2 years of demonstrated experience with Microsoft 365 management, licensing, and security.
• Ability to write technical documentation in a clear and concise manner.
• Advanced experience writing and editing the most complex scripts used to perform system maintenance and administration.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

000521 SYS ADM 5

Job Category

Clinical Systems / IT Professionals, Professional and Managerial

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

Madera, CA

Campus

Central California

Work Style

Fully On-Site

Shift

Days, Nights, Weekends

Shift Length

8 Hours

Additional Shift Details

Monday - Friday; 9:00 AM - 6:00 PM with nights, holidays & weekends as needed