Dietary/Utility Aide- Full time

MedStar Health
United States, Maryland, Clinton
Nov 14, 2024
General Summary of Position Under the direct supervision of the Nutrition Services Supervisor and the Patient Services Manager, the Dietary Aide perform a variety of duties from serving food items to patients, associates, and guest, to dish room/sanitation duties. Dietary Aides are cross-trained to work every position on the tray line: i.e., starter, expo, checker, Hospitality Aide. Dietary Aide serves food to customers in a friendly, courteous, and professional manner, as well as clean up after serving hours. The Dietary Aide under the direct supervision of the Nutrition Services Supervisor maintains the sanitation standards in compliance as indicated in the cleaning schedule/assignment in the serving area as well as all of the equipment and dining room tables. Some light food preparation such as cold salads, grill items, cold sandwiches, cutting pies and cakes, preparing desserts, etc., is required of this position. Primary Duties and Responsibilities Assembles prepared food on trays for regular and therapeutic diets if needed. Maintains serving area in a clean, neat, and orderly manner before and after meals are served. Delivers food trucks to the patient floors and to patients as specified if needed. Returns trucks to the dish room at the designated times. Responsible for washing pots and pans, making sure they are stocked after being completely dry if needed. Disposes of trash and garbage three times a day, more frequently if needed. Delivers clean dishes and utensils to the designated area. Sweep and mop floors after each meal, clean walk-ins and storage area as well. Assists with the preparation of salads, desserts, and nourishments. Check with nursing personnel if an Required to work weekends, holidays, and rotating shifts. Assist customers with any requests and/or complaints. Returns all unused items to the refrigerators, freezers, or store-room, properly wrapped, dated, and labeled and place in the appropriate place after each meal. Follow break schedules as indicated. Tends and loads dish machine after meal times if needed. Maintain good attendance. Maintains serving area in a clean, neat, and orderly manner. Knows and understands all the departmental policies and procedures (MSDS, safety, infection control, sanitation standards, portion control, diets, NPO's, supplements, etc). Assists in maintaining the restrooms in a clean and sanitary manner. Directly responsible to respond to customer needs/requests in the department as well as outside the department, in a helpful manner at all times, even in crisis situations. Performs any major cleaning duties as assigned by the supervisor. Responsible for handling cash if cashiering for that day; responsible for following proper cashier and cash handling procedures. Cleans all equipment per cafeteria cleaning schedule. Responsible for handling cash if cashiering for that day; responsible for following proper cashier and cash handling procedures.Assists the supervisor with checking line temperatures and records on the appropriate form. Maintain good customer service skills when dealing with public/patients/co-workers. Must report to the supervisor when the register lines are long (10 customers or more) to ensure speedy service to our customers. Call patient by last name, using words like Minimum Qualifications Education High School Diploma or GED preferred Experience Some food experience preferred Knowledge, Skills, and Abilities Ability to comprehend and follow the policies and procedures for MedStar Southern Maryland Hospital Center. Ability to read, write and speak or communicate in English to successfully accomplish the essential duties of the position. Ability to demonstrate ethical behavior that supports the MedStar SPIRIT Values, hospital's mission, values and commitment to compliance with all federal, state and regulatory laws. Inspires trust and exhibits honesty and integrity within the scope of daily activities. Exhibits professionalism, courtesy and excellent customer service, while interacting with patients, guests and co-workers. Ability to work effectively with people from a variety of culturally diverse backgrounds. Ability to maintain patient confidentiality. This position has a hiring range of $17.5 - $28.73