Medical Staff Coordinator

Medical Staff Coordinator

UnityPoint Health - Waterloo Region

Shift: Full-time Days; M-F

Benefits Eligible

Supervises, coordinates, and supports all Medical Staff office functions including local credentialing, medical education, governance and section meetings, policy revisions, and process improvement. Represents UPH-Waterloo and actively participates in UnityPoint Health System credentialing committees and activities.

This position is open to a potential hybrid work from home option. Candidates must be able to train completely onsite and to work onsite whenever required.

Why UnityPoint Health?

• Commitment to our Team - For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
• Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.
• Diversity, Equity, and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.

• Processes all requests in reference to practitioner credentialing.
• Processes applications of practitioners requesting Medical Staff appointment in accordance with Medical Staff bylaws, DNV and CMS standards.
• Responsible for primary source verification of new physician and/or Allied Health Professional applications to associated critical access hospitals.
• May process requests for expedited clinical privileges/activities for new applicants and other temporary privileges as well as requests for increases in privileges, in an accurate and timely manner.
• Coordinates orientation for new practitioners.
• Maintains positive practitioner and staff relationships.
• Maintain confidentiality of medical staff activities as they related to peer review, quality improvements, medico-legal issues, license, malpractice insurance, and delineation of privileges, confidential hearing records and reappointment.
• Coordinates clinical quality improvement and risk management efforts as it relates to medical review functions and re-credentialing.
• Communicates and coordinates with all members of the healthcare team to ensure positive outcomes.
• Prepares electronic presentations and projects.
• Assesses compliance to regulatory standards with recommendations for change. Evaluates effectiveness of monitoring system annually.
• Makes suggestions to the Manager, Medical Staff Services for revisions to the Medical Staff Bylaws, policies and procedures concerning the credentialing/ recredentialing process as appropriate.
• Prepare for, attend, and follow through with the monthly medical staff meetings.
• Keeps abreast of applicable regulatory guidelines and proposes appropriate bylaws/policy/procedure revisions, deletions, and additions as necessary. Assists in achieving compliance and participates in related survey processes.
• Supervises the day-to-day operations of the Medical Staff credentialing and re-credentialing processes acting decisively and taking effective action when problems occur.
• Provides leadership and education to the Medical Staff on current credentialing issues.
• Interfaces with national benchmarking organizations and UnityPoint Health and workgroups
• Coordinates meetings between administration, practitioners, and staff.
• Publishes monthly medical staff meeting calendar.
• Organizes section and various committees to include agenda and support materials.
• Responsible for physical set-up of meetings as noted above to include place, food reservations and support equipment.
• Prepares reports adequately and timely for assigned committees and documents activity appropriately to meet regulatory standards with correct storage and handling of confidential data.
• Provides PI support to hospital and medical staff.
• Designs and implements PI initiatives at the local affiliate and UPH System level as needed.
• Conducts reviews of operational performance systems and assists the improvement teams to clarify specific benchmarks.
• Coordinates continuing medical education programs.
• Completes the design and/or implementation of special projects.
• Assists with value stream mapping with focus on both local process and organizational needs.
• Performs other duties as needed.

Minimum Requirements:

• High School Diploma
• Minimum two years' experience in health care setting, Medical Staff office or credentialing
• Valid driver's license when driving any vehicle for work-related reasons.
• Writes, reads, comprehends and speaks fluent English
• Basic computer knowledge, using word processing, spreadsheet, email and web browser

Preferred:

• Two-year college degree or above
• Familiarity with credentialing software programs
• Certification as a Certified Professional in Medical Services Management (CPMSM) or Certified Provider Credentialing Specialist (CPCS) following completion of five years of employment.