Change Management Consultant

Summary

Leads small to medium change management efforts. Focuses on the people side of change and influencing behavior, including efforts that involve changes to people, processes, technology and/or culture, to realize business outcomes and benefits. Creates an integrated approach and implements change management, communication, and training plans that minimize employee/field resistance and maximize engagement to drive adoption of change. Collaborates with leaders, stakeholders, sponsors, and project teams to develop overall plans for navigating change, identifying the scope and impact of change.

Primary Duties and Responsibilities

• Applies NM change methodology and process to deliver the people side of change that is required to achieve our desired business outcomes.

• Identify potential people-related risks and anticipated points of resistance and develop and recommend specific plans to mitigate or address the concerns.

• Develop change management plans and activities, including training, communication, and sponsorship. Design and implement actionable and targeted change plans to meet deliverables and achieve stated objectives, using established tools and techniques. Guide others to execute the plans, to drive adoption and optimize business benefits.

• Manage potential impact of changes to people, process, technology, organization, and culture.

• Partner with project and business leadership to identify scope and impact of change.

• Identify and escalate change plan gaps or deficiencies within projects or business group and provide updates to leaders as needed.

• Educate, influence, align, and coach sponsors, leaders, and project teams to drive effective change, manage resistance, and optimize the success of the project.

• In partnership with the enterprise change COE, be an active member of the change practitioner network to share and advance change competencies of the company.

• Adopt and promote common NM enterprise-wide change process, methodology and language.

• Create and oversee measurement systems for change success, e.g., adoption, utilization, performance standards, etc.

Qualifications

• Bachelor's degree in Business, Human Resources, Communication, or a related field.

• Minimum of 5 years of relevant professional experience.

• In-depth understanding of how people go through change and the change process.

• Experience and knowledge of change management principles and methodologies.

• Strong communication and stakeholder management skills to influence others and ability to articulate vision, strategy and solutions that best meet business objectives.

• Familiarity with project management approaches, tools, and phases of the project lifecycle.

• Entrepreneurial mindset that supports the ability to lead in new and ambiguous situations.

• Ability to build relationships and effectively execute in a collaborative and matrixed environment.

• Excellent active listening, root cause identification, and interpersonal skills.

• Change management experience supporting an operational business partner preferred.

Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an in dividual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additiona l information relating to location-based pay structures.

Job Posting End Date:

The timeline for this job posting may be shortened or extended based on organizational needs

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.

We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups