Audit Supervisor

• Supervises the accuracy verification of Front Office, Food and Beverage and other revenue center activities
• Oversees the daily balancing of cash, direct bill, credit card and other revenue related accounts
• Maintains accurate up to date reference documentation regarding all standard rates, group and special rates, packages and promotions offered by the Loews Hotels at Universal Studios Escape
• Monitors the daily auditing of banquet checks, event orders, cover counts and guarantees to ensure accuracy and completeness of information and billing
• Supervises review of group room block-pick-up/attrition figures and verification of accuracy and completeness of room charges and complimentary rooms provided
• Oversees review of adjustments, paid-outs and miscellaneous charges to ensure appropriateness and conformity to established procedure, initiates correction where necessary, reports deviations to management
• Ensures submittal of all allowance vouchers to appropriate management for review and approval
• Performs adjustments of Daily Activities Report to reflect rebates and miscellaneous charges, daily
• Supervises tracking and reporting activities related to pooled gratuities, charged tips, sub contractor revenue splits
• Monitors rate variance investigation and reporting activities
• Supervises/assists in the preparation and distribution of daily activities reports
• Assists in the investigation and correction of errors and discrepancies discovered in the audit process
• Ensures accuracy and timeliness of audit completion
• Prepares and inputs daily journal entries
• Assigns appropriate General Ledger control numbers to all miscellaneous charges and rebates
• Prepares General Ledger deposits
• Assists in the investigation of overages/shortages that may be discovered by the audit or General Cashier
• Assists Accounting Supervisor in performance of General Cashier, house bank audits
• Prepares periodic reports analyzing Front Office, Food and Beverage, and other revenue center operations
• Recommends procedural changes where necessary to correct deficiencies
• Assists in the General Ledger reconciliation
• Assists in the end of month closing activities and reconciliation of clearing accounts
• Interviews, selects, trains, appraises, coaches, counsels and disciplines personnel according to Loews Hotels standards
• Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
• Develops/approves all departmental schedules
• Ensures adherence to all departmental and Loews Hotels guidelines, policies and procedures
• Responsible for the smooth, efficient, cost effective operation of Audit department
• Reviews/maintains daily payroll report/records, maintaining labor cost within established budgetary limits
• Reviews/approves all department storeroom/purchase requisitions, ensures that operational cost are kept within forecasted budgetary guidelines
• Evaluates individual employee performance, determines areas in need of improvement, or requirements for advancement, establishes goals, objectives and training needs required to achieve same
• Attends required hotel meetings to: keep abreast of in-house activities/promotions and events; maintain communications with other departments throughout the hotel
• Conducts departmental meetings as required to communicate effectively with all Audit Department personnel to ensure that they are kept current with pertinent hotel information and activities
• Other duties as assigned

General

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards