New

IT Co-op

American Axle & Mfg., Inc.
United States, Michigan, Detroit
Nov 14, 2024
At AAM, the POWER is in our people. We believe that an equitable and inclusive workplace benefits everyone, and that the diversity of our Associates drives creativity and innovation. Our global team is made of dreamers, doers and innovators who are Delivering POWER for a safer, brighter and more sustainable tomorrow. Job Posting Title IT Co-op Job Description Summary This position will be responsible for the day-to-day support of assisting users as it relates to hardware deployment, software upgrades/installs, imaging computers and troubleshooting several Microsoft Applications. Ticket tracking and monitoring is done through our Service Now tool and is required to be followed for accurate data consumption. Conference Room and Audio-Visual support will be needed at times when requested by Human Resource Teams or Executive Management. Traveling from campus to campus will also be required for equipment delivery to support associates who resides at other locations or provide equipment to other members of the desktop team. Job Description * Provides computer hardware and software support to customers over the phone and remotely * Install, setup, and maintain workstation peripherals hardware, operating systems and networking components * Support Conference Rooms and AV Systems * Support Town Hall Meetings * Coordinates IT purchase requests in accordance with established policies * Assist and/or coordinate support with helpdesk, network services, application and other information systems groups * Participate weekly operational team meeting * Maintain knowledge of current hardware, software, and standards * Effectively manage Helpdesk Request, Incident and Changes with Helpdesk Tool * Maintain accurate hardware and software inventory * Implement and support strategic IT processes and/or projects per corporate All other duties as assigned. Required Skills and Education* * Must be pursuing technology related degree at an accredited college/ university. * Willing to work and multitask in a+n engineering applications environment. * Ability to work 30-40 hours/week. * Graduation date of December 2025 or later preferred. * Minimum GPA 3.0 or above required. * Excellent written and verbal communication skills. * Must be able to work in the U.S. without sponsorship * Must have a good attitude and work ethic. About AAM: As a leading global Tier 1 Automotive and Mobility Supplier, AAM designs, engineers and manufactures Driveline and Metal Forming technologies to support electric, hybrid and internal combustion vehicles. Headquartered in Detroit with over 80 facilities in 18 countries, we are Bringing the Future Faster for a safer and more sustainable tomorrow. To learn more, visit AAM.com. Why Join #TeamAAM: As a member of #TeamAAM, you'll get to make a difference on day one. From your first day with us, you'll have the opportunity to grow, embrace challenges, build your skills, and bring your authentic self to work every day, all while helping to shape the future of mobility for AAM...and the world. AAM will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. AAM will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. For the Disabled Job Seeker: We offer reasonable accommodations for qualified disabled individuals who are applicants for employment. To request assistance or accommodations, please e-mail TalentAcquisition@aam.com. AAM is an equal opportunity/affirmative action employer.