Coordinator - Asset Protection - In Store

Requisition ID:867249

Store #:004037 Sunglass Hut

Position:Full-Time

At Sunglass Hut, we're always in the sun. You'll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you'll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.

GENERAL FUNCTION

The Asset Protection Coordinator in store, supports the deterrence and protection of external threats to safeguard the assets of the Company: merchandise, money, property and the safety of our customers and associates. The Asset Protection Coordinator supports the protection of the store and the reduction of external theft and safety threats by promoting a uniformed physical presence while providing employee training.

MAJOR DUTIES AND RESPONSIBILITIES

• Delivers excellent customer service expectations
• Acts as a visual deterrent to protect company property, employees, and customers from external theft and safety threats
• Maintain a professional and constant presence while standing at the store's point of entry
• Engage with disruptive customers to de-escalate interactions.
• Support all store and facility policies and procedures.
• Checks for compliance of all physical security devices.
• Review 3R's, de-escalation, and Active Shooter programs with store employees

BASIC QUALIFICATIONS

• High School Diploma or equivalent experience
• Valid State Security Guard License where required
• Security/Loss Prevention experience
• Standing or walking for extended periods of time up to and including an entire eight (8) hour shift.
• Being able to maintain clear visual observation of people and activities.
• Ability to communicate clearly and assertively, when needed
• Ability to quickly and confidently evaluate circumstances and make timely decisions.
• Ability to remain calm under pressure
• Ability to provide direction train on policy & procedure.
• Ability to lift 60lbs if needed
• Excellent written and verbal skills
• Strong interpersonal skills
• Flexible to work non-traditional hours including evenings

PREFERRED QUALIFICATIONS

• Experience in managing high-stress situations
• Experience in utilizing de-escalation tactics
• Experience in Retail store environments

Pay Range: 21.40-30.89

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 ( (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.