General Clerk III

****Candidates with disabilities or Rehab referrals only****

$21.47/hr

The General Clerk III position is responsible for fulfilling the needs of TSA's conference center. This individual is responsible for answering customer requests, escorting employees or visitors, conference room set-ups and breakdowns, monitoring electronic requests, and ensuring the conference center is stocked and presentable. This position will also serve as the designated on-site lead when the Project Manager is absent.

• Monitor AGILQuest and email for requests and inquiries.
• Maintains daily logs of requests and complaints.
• Participates in the setup and breakdown of conference center builds.
• Provides customer service to employees and guests who approach/contact the Welcome Center desk.
• Coordinates temporary lighting, catering, IT, or other sub-contracted service required for conferences.
• Provide follow up service with conference hosts to ensure all needs are met before their conference is scheduled to start.
• Monitor, manage and troubleshoot equipment within the conference center (printers, copiers, lighting, etc.).
• Coordinates pre and post conference cleaning.
• Uses knowledge of the building layout to direct/escort employees and visitors when necessary/acceptable.
• Responsible for safety within the scope of work by proper use of equipment and adherence to safety policies.
• Completes and maintains all Didlake required training.
• Acts as a good steward of Didlake and Government funding and resources.