Systems Engineer II - Core Banking

SUMMARY

We are looking for a Systems Engineer II with a focus around Core Banking, to join the First United Bank IT Team, in our McKinney, Texas office.

The Systems Engineer II will focus on understanding business system technology needs and challenges, as well as ensure systems, processes and procedures align with technology best practices in support of the overall business strategy.The role will also require management of subject matter experts aligned to lines of business and the applications that support the business areas.

MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Consult with business units and review IT usage, services, technology, and department specific projects to identify, forecast and develop IT needs.
• Assist in development of business case packets. Analyze and report operational and financial impacts of vendors, products and services.
• From concept exploration through deployment, the candidate shall be immersed in team collaboration to understand, execute, and deliver on customer expectation.
• Effectively communicates findings to business stakeholders who can affect change and demonstrates follow-through in helping the business to implement change.
• Manage and/or participate in core systems requirements, design, testing, training, implementation and support initiatives.
• Document results of activities using the appropriate processes in accordance with the Bank's documentation and project methodology standards.
• Ensures projects and work requests are implemented successfully with key milestone dates met.
• Coordinates roles, tasks, and delivery dates with key cross-functional departments and vendors.
• Maintain awareness and comply with current core architecture standards and processes.
• Participate in the analysis and evaluation of current core business and system processes, interfaces and workflow.
• Recommend changes and enhancements to improve operational efficiency.
• Integrate IT activities with business units and other operational departments to ensure successful implementation and support of project, work request, and production efforts.
• Provide second and/or third level support for daily maintenance of the core application including core system administration and resolution of issues.
• Build and maintain strong business unit relationships and develop in-depth knowledge of their business needs and systems to effectively support those needs.
• Works with executives and senior management to ensure the delivery of a consistent, trusted experience for both internal and external customers.
• Actively participates in resource planning and work prioritization, ensuring alignment with the needs of the business unit and IT.
• Assists in maintaining and enforcing IT policies. Documents standard operating procedures, workflows and systems.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Participate in Change Control Committee
• Completes all required compliance exams on a yearly basis.
• Adherence to all First United Policies and Procedures.
• Performs other related duties as required and assigned.
• Dresses Professionally.
• Travel up to 10% of the time, possible

EMPLOYEE SPECIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty at a high-performance level. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND WORK EXPERIENCE

• Four-year college degree in Information Technology, Computer Science, Business Administration, Project Management or related field of study.
• 5+ years of work with a major core banking system acting as liaison between the business units, technical staff and/or system provider.
• 8+ years related experience

TECHNICAL/FUNCTIONAL COMPETENCIES

• Eager to learn and build both technical and analytical skills
• Self-starter with ability to work independently and handle multiple projects simultaneously
• Strong verbal and written communications skills
• Strong presentation and influencing skills when working at varying levels of the organization
• Highly collaborative working style
• Comprehensive knowledge of IT infrastructure, applications, telecommunications or other assigned area of expertise
• Extensive knowledge of portfolio management and performance monitoring practices and methodologies
• Extensive knowledge of business finance principles
• Extensive knowledge of IT organizational practices
• Extensive knowledge of core banking platforms
• Experience with Jack Henry platforms preferred
• Ability to build, maintain and extend relationships across the organization
• Ability to perform business and process analysis
• Interpreting business needs / user scenarios / use cases into system requirements and design
• Software application/integration test planning and execution
• Software application release management
• Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
• Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization.
• Creates and communicates a long-term vision, balances short and long-term goals, keeps own and team's work aligned with overall goals, understands the market and can predict change, understands the industry and the competition, creates and adjusts departmental strategic plans.
• Project management, including documentation, team leadership, and communications to effectively lead a team from vision to implementation.
• Ability to translate technical information to non-technical audiences.
• Ability to translate business needs into technical specifications.
• Ability to effectively adapt to rapidly changing priorities and technology.
• Highly knowledgeable on relevant operational policies, procedures and regulations.
• Possess the ability to train others and clearly document standard operating procedures.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Knowledge of Bank products and services.
• Highly competent in the use and training of all applicable Bank systems and programs.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.

#LI-MD3

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at HR@firstunitedbank.com for assistance.