Donor Services Assistant Field Manager, Hoxworth West Neighborhood Donor Center

University of Cincinnati
parental leave, paid time off, sick time, retirement plan
United States, Ohio, Cincinnati
Nov 16, 2024
Donor Services Assistant Field Manager, Hoxworth West Neighborhood Donor Center *Current UC employees must apply internally via SuccessFactors* > http://bit.ly/UCEMPL Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to 53,235 students, more than 11,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, three straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget stands at $1.85 billion, and its endowment totals nearly $1.8 billion. Job Overview Hoxworth Blood Center (HBC), University of Cincinnati, was founded in 1938 and serves more than 30 hospitals in 18 counties in Southwestern Ohio, Northern Kentucky, and Southeastern Indiana. Annually, Hoxworth collects more than 100,000 units of blood from local donors to help save the lives of patients in area hospitals. Hoxworth Blood Center: Saving Lives Close to Home. HBC is located within the College of Medicine and is the only Regional Blood Center owned and operated by a University in United States. The Hoxworth Blood Center is recruiting a full-time (100% FTE) Assistant Field Manager in the Division of Donor Services, to assist the Field Manager at our Hoxworth West Neighborhood Donor Center. The incumbent will assist in managing the donor services collection team and all associated operations of one or more assigned donor-drawing operations, to ensure efficient donor flow and staff utilization. This position will support the University's mission and commitment to excellence in our students, faculty, staff, and all our activities. Saving lives is no easy task, but at Hoxworth Blood Center, it's what we do every day and we're looking for positive, professional individuals to join our team and help advance our lifesaving mission. If you're a detail-oriented individual with blood collection and management experience, and a passion for making a difference in the lives of others, then we invite you to apply for a position at Hoxworth Blood Center. Essential Functions Assist in monitoring operations to ensure high quality customer service and quality assurance compliance; evaluate recruitment and collection goals and necessary steps to reach the goal. Perform special donation procedures, ensuring compliance with federal, state and local regulations, as well as Hoxworth Blood Center Standard Operating Procedures (SOPs). Serve as process improvement liaison; perform in-process checks; collect and disseminate process data and reports; participate in quality improvement teams. Act as role model through demonstration of professionalism for donor services staff (i.e., fulfilling Hoxworth Blood Center mission, providing donor care, dress code, attendance, etc.). Assist administration staff with implementing changes to the organization. Recommend and provide training to donor services staff. Assign work; ensure proper workflow of the unit; act as lead worker. Serve as site supervisor in the absence of the Field Manager. May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.). Perform related duties based on departmental need. This job description can be changed at any time. Required Education Bachelor's Degree must be in healthcare management or related field. Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement. Required Trainings/Certifications Must be Automation Red Cell and Automated Platelet trained Required Experience Four (4) years related phlebotomy experience. Trained and proficient in all automated collections. (Proficiency is defined as >95% WB & Automated collection success rates for an average of 12 months.) Additional Qualifications Considered One (1) year supervisory and/or staff training/mentoring experience. Physical Requirements/Work Environment Sitting - Continuously Repetitive hand motion (such as typing) - Continuously Hearing, listening - Continuously Talking - Continuously Standing - Continuously Walking - Continuously Bending - Continuously Lifting - up to 20 pounds - Continuously Stooping - Often Climbing stairs/ladders - Often Pulling, pushing - Often Kneeling, squatting - Seldom Crouching - Seldom Reaching overhead - Seldom Lifting - up to 50 pounds - Seldom Lifting - over 50 pounds - Seldom Compensation and Benefits UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE. Competitive salary range dependent on the candidate's experience. Comprehensive insurance plans including medical, dental, vision, and prescription coverage. Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program. Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans. Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave. Tuition remission is available for employees and their eligible dependents. Enjoy discounts for on and off-campus activities and services. As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP). To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu. The University of Cincinnati is an Equal Opportunity Employer. REQ:97721 SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE Donor Services Assistant Field Manager, Hoxworth West Neighborhood Donor Center Date: Nov 15, 2024 Location: Cincinnati, OH, US Facility: Main Campus Nearest Major Market: Cincinnati Job Segment:** QA, Quality Assurance, Developer, Phlebotomy, Technology, Quality, Research, Healthcare