Lab Technician/ Phlebotomist

Provides patient care by collecting and processing samples and performing clinical laboratory procedures. Work at other Mercy facilities performing the same functions, as required. Work alternate shifts, weekends and holidays as needed to adequately provide services. Perform other duties and projects as assigned.

• Collect patient specimens.
• Utilize the Information System to receive patients, order and collect samples, result tests, answer questions from nurses and physicians, document quality control activities and produce reports required to perform job tasks.
• Confirms accuracy of patient sample identification prior to performing analyses; evaluates specimen quality and identifies when unacceptable. Documents information concerning quality of specimen, impact of sub-optimal specimens on test values. Initiates recollection procedure as indicated.
• Perform waived and moderate complexity lab tests as defined by CLIA by automated and manual methods according to defined policies and procedures.
• Analyze test results prior to release of information to chart for validity and accuracy.
• Assure that designated turnaround times for results are met and that critical results are appropriately reported and documented.
• Performs quality control and proficiency testing procedures as defined by policy.
• Interpret and troubleshoot quality control results to ensure accurate and precise test results.
• Performs preventative maintenance, minor troubleshooting and calibration of laboratory instrumentation.
• Maintain competency in current procedures and gain competency for new methods implemented.

Must be qualified to perform moderate complexity testing according to CLIA 493.1423 Standard; Testing personnel qualifications.

1. Have earned a doctoral, master's or bachelor's degree in a chemical, physical, biological or clinical laboratory science, or medical technology from an accredited institution or
2. Have earned an associate degree in a laboratory science, or medical laboratory technology from an accredited institution or
3. High school graduate or equivalent and successfully completed military training of 50 or more weeks and served as a medical laboratory specialist or
4. High school diploma or equivalent and appropriate training/experience

(Outreach Lab only) -
For those driving Mercyhealth vehicles:
Maintain a valid driver's license.
Have and maintain an acceptable driving record per Mercyhealth's HR.100 Fleet and Driver Safety policy.

For those driving their personal vehicles:
Maintain a valid driver's license and reliable transportation with proof of vehicle insurance when requested.
Have and maintain an acceptable driving record per Mercyhealth's HR.100 Fleet and Driver Safety policy.

The Special Physical Demands are considered Essential Job Function of the position with or without accommodations.
While performing the duties of this Job, the employee is frequently required to stand; use hands to finger, handle, or feel. The employee is required to talk, hear and smell. The employee is occasionally required to walk; sit and reach with hands and arms. The employee may have occasion to reach overhead to pick up objects or to adjust items. The employee may have occasion to bend under or crawl under bench to move or obtain objects. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception and ability to adjust focus.

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.