Continuous Quality Improvement (CQI) Coordinator (Management Analyst III)

Do you want to be a part of a team that makes a difference in the lives of children and families? As the CQI Coordinator for the Children, Youth and Families (CYF) division, you will have a lead role in improving practice and increasing efficiencies in our service delivery. CYF provides child welfare services for Fairfax County, including prevention, protection, preservation, placement and permanency services. Working under the general supervision of the CYF Assistant Division Director for Operations, this position will lead continuous quality improvement efforts in CYF. This role includes supervision of three CQI staff.

In this role, you will lead a team and collaborate with others to:

• Implement new initiatives and practice improvement strategies using project management principles and implementation science. Work will align with division priorities which currently include strengthening recruitment, hiring, onboarding and training practices.
• Facilitate workgroups
• Promote the use of child welfare best practices
• Lead internal and external case review activities.
• Develop job aids, tools, surveys, training manuals, policies and procedures, process maps, and other products to support practice improvement.
• Prepare and present project updates and final reports
• Monitor and evaluate the effectiveness of initiatives and strategies

• Knowledge of child welfare practice
• Ability to effectively manage projects
• Knowledge of continuous quality improvement principles and strategies
• Knowledge of process improvement strategies
• Knowledge of implementation science
• Ability to design and carry out qualitative case reviews
• Ability to make oral presentations
• Ability to lead assigned staff
• Ability to write detailed, accurate reports and other communication products
• Ability to effectively facilitate groups

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an-all inclusive list).
Considerable knowledge of mission, goals, and objectives of the organizational unit, program, or activities to which incumbent is assigned;
Considerable knowledge of the principles, practices, and techniques relating to the functional area of business operation (e.g. personnel, budgeting and financial management, contract administration and management);
Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services;
Ability to identify possible solutions for solving business problems;
Ability to evaluate proposals and solutions in terms of benefits, costs, and overall impact on the project, program, or organization;
Ability to make oral presentations to department management, other departments, or the public;
Ability to write detailed, accurate reports, grants, or solicitations for pertinent areas of administration;
Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data;
Ability to supervise and train staff;
Ability to lead assigned employees, including delegating and reviewing work assignments, providing coaching and guidance, monitoring and evaluating performance, and supporting training and development planning.

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:

(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

Graduation from an accredited four-year college or university with a bachelor's degree in field related to the assigned functional area; Plus four years of professional work experience with in the functional area.