Police Citizen Aide II

Under supervision, performs responsible specialized administrative tasks pertaining to police communications and facility security duties in such work environments as police headquarters offices and police district stations; and performs related work as required.

Note: Vacancies to fill positions at Reston District Station and Sully District Station.

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

• On a rotating shift basis, processes warrants, verifies data for requesting and prepares supplements to warrants;
• Contacts police departments, local and out-of-state, concerning outstanding warrants;
• Responds to front desk inquires by retrieving case records, etc., in an expeditious manner;
• Maintains security and safety of station and property or evidence received;
• Maintains record of runaways, juvenile detention papers, and escape warrants from mental institutions;
• Responds to telephone callers and walk-in clients at the police station;
• Responds to Teletype messages from Public Safety Communications Center concerning complaints or incidents;
• Distributes incoming correspondence to appropriate personnel;
• Accesses, queries, and updates various automated information systems to obtain necessary data requested by law enforcement personnel;
• Composes and completes routine correspondence, special reports and documents, including search warrants and affidavits.

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

• Knowledge of office procedures, General Orders, and Report Writing Manual;
• Skill in using a personal computer, applicable software, and peripheral equipment;
• Ability to exercise tact, good judgment, and initiative;
• Ability to act quickly and decisively during emergencies;
• Ability to speak and write clearly and concisely;
• Ability to keep records and write reports;
• Ability to establish and maintain effective relationships with the public and fellow employees;
• Ability to type at 45 words per minute (WPM) may be needed for certain assignments;
• Ability to perform basic mathematical calculations;
• Ability to work effectively under minimal direct supervision;
• Ability to maintain a high level of ethical standards;
• Ability to demonstrate a high level of integrity and to be truthful at all times.

MINIMUM QUALIFICATIONS:
Any combination of education, experience and training equivalent to graduation from high school or possession of a GED issued by a state department of education; plus, two years of experience performing clerical and/or police communications work, including one year of experience equivalent to Police Citizen Aide I.

PREFERRED QUALIFICATIONS:

• Experience working a law enforcement setting.
• Experience in the use of Microsoft Office computer software, especially Word and Outlook.

• Driver's license (required)
• VCIN -VA Criminal Information Network- Required within 12 months and recertify every 24 months