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Full Time Vault Teller - Plymouth Rd branch

DFCU Financial
life insurance, vision insurance, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Michigan, Ann Arbor
2793 Plymouth Road (Show on map)
Nov 16, 2024
Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.
The Opportunity: Our Plymouth Rd branch in Ann Arbor, MI is seeking a full time Vault Teller to join their team. In this role, the Vault Teller is responsible for the secure and efficient operation of the cash area and related functions, including active participation in branch operations. Maintain an open line of communication with branch team and management.
What You'll Do:

  • Balance vault and branch transactions.
  • Compliance with established vault processes.
  • Maintain branch operations logbook and associated tasks.
  • Open cash box daily and work on the cash line.
  • Meet personal sales goals.
  • Approve transactions as authorized.
  • Assist co-workers with transactions and procedures, as requested.
  • Process new accounts and daily work accurately and efficiently.
  • Make decisions, when necessary, according to policy and procedure and within approved limit.
  • Provide superior service to members by actively promoting and communicating financial opportunities.
  • Refer interested members while maintaining quality standards.
  • Assist in the efficient operation of the cash area.
  • Use membership data and product knowledge to proactively offer additional products and services to members.
  • Keep current on individual and team sales and service results.
  • Participate in the Branch Team Development program.
  • Support the organizational goals and values.
  • Flexible work schedule; ability and willingness to work at any one of our branch offices.
  • Additional meeting and training times required; travel may be required.

What You'll Need:

  • High school diploma, or equivalent.
  • One year goal driven sales experience in a financial or retail environment.
  • Two years cash handling experience in a financial institution, preferred.
  • Financial institution vault experience required.
  • Exceptional analytical and problem-solving skills.
  • Excellent interpersonal skills including effective verbal and written communication.
  • Ability to move or lift up to 50 lbs., usually coin.
  • Computer literate.
  • Consistent positive, cooperative, self-motivated, courteous and professional attitude.
  • Demonstrated ability to multitask.
  • Demonstrated ability to function as a team player.
  • Ability to perform with minimum supervision.

What We Offer:



  • Monthly cash incentives for meeting performance goals
  • Employee bonus program
  • Paid lunch time
  • Employee referral payouts for recruiting your friends and family
  • Paid time off
  • Paid holidays (~10 per year)
  • 401k plan match, dollar for dollar up to 4%
  • 401k additional employer contribution after one year at 5%
  • Tuition reimbursement / Education assistance
  • Medical, dental and vision insurance effective date of hire
  • Health savings account (HSA)
  • Flexible spending accounts for medical and dependent care expenses
  • Wellness initiatives and reimbursements
  • Pre-paid legal services plan
  • Identity protection plan
  • Accident supplemental plan
  • Short- & long-term disability plans paid for by company
  • Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child
  • Pet Insurance
  • Free financial planning assistance
  • Numerous fun employee events throughout the year
  • Volunteer and community engagement opportunities
  • Discounts with local and national companies through DFCU Perks
  • Service / anniversary awards
  • Employee discounts for company logo wear
  • Recognition and awards for outstanding team and individual performance (branch and member service center employees)
  • Ongoing training opportunities
  • Leadership development program
  • Flexible scheduling for students



Equal Opportunity Employer / Disabled / Veterans

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