Sr. Innovation Manager

Job Title: Sr. Innovation Manager
Clearance Required: DHS Public Trust
Work Location: Remote (Washington, DC metro area strongly preferred)

Alpha Omega is seeking a qualified Sr. Innovation Manager. As the Senior Innovation & Learning Manager on the SASS AI & Cybersecurity Policy Team, you will be the glue that binds cross-functional AI governance and technology initiatives together. You will support government clients to collaborate and build processes that ensure AI and emerging technologies are designed and deployed ethically, securely, and cost-effectively. The Senior Innovation Manager will guide clients to balance pressures to adopt technology innovations while meeting federal compliance obligations.

Key Responsibilities:

• Participate in all aspects of discovery to understand client mission and goals; stakeholders, users and their ecosystems; current state journeys; user segments; program, project, and transformation objectives
• Facilitate cross-functional working groups to build effective structures and processes to evaluate AI use cases and ensure AI risks are identified early and proactively
• Develop human centered compliance and risk assessments tools and processes that meaningfully support responsible technology use, and move users beyond "check the box" efforts
• Lead learning and knowledge capture within and across AI & emerging technology projects and ensure learning is applied by key stakeholders.
• Conduct workshops and interviews to frame pain points and opportunities; define problem statements and determine change readiness and areas of resistance
• Synthesize research, data, and craft compelling stories and presentations to communicate insights and recommendations that will shape transformation and change enablement
• Develop and deploy communication plans, pilot plans, and training plans in partnership with key stakeholders and their customers
• Develop and deploy change management plans that articulate actionable recommendations for organizational and workflow improvement
• Develop, deploy, and measure key performance indicators for transformation and adoption
• Collaborate and communicate stakeholder and user needs on a cross functional team of policy experts, data scientists, data engineers, and cybersecurity experts within an agile environment
• Understand and embrace the specifications and constraints of a given technology, platform and/or operational environment and understand how change management should be integrated into technological considerations
• Ensure all deliverables across a variety of projects are produced at the highest quality

Required Qualifications:

• Education:




• No degree: 16 years relevant exp
• Bachelors (Related Program): 10 years relevant exp
• Masters (Related Program): 8 years exp, 7 of which must be relevant

• Experience/Skills:

• 6+ years of experience in change management and well-versed in change management best practices and models
• Experience working as a third-party consultant or in a role as an advisor within an organization
• Experience developing impactful knowledge products and communications materials for diverse technical and non-technical audiences
• Thorough knowledge and demonstrated experience in current state assessments, future state visioning and communication planning
• Experience facilitating cross-functional strategy-building initiatives and coordinating cross-functional projects
• Excellent project management skills and experience working in a project-based environment
• Thorough knowledge and demonstrated experience conducting user and stakeholder interviews and synthesizing data and insights into personas, action, and training plans
• Ability to think strategically and holistically and connect dots across multiple workstreams, stakeholder groups, and ecosystems
• Expert in organizational learning and knowledge management; experience developing learning plans and KM strategies, facilitating learning events, and ensuring learning is captured, disseminated, and applied.
• Experience in strategic communications and developing knowledge products for diverse technical and non-technical audiences.
• Proficiency in PowerPoint and collaboration tools like Mural and LucidChart
• A natural curiosity for solving problems coupled with strong analytical skills
• A collaborative nature with excellent written communication and presentation skills

Preferred Qualifications:

• Previous work experience in or with the federal government
• Previous work leading consulting projects and teams
• Previous experience as a people manager
• Experience in Human-Centered Design / Customer Experience Design
• Experience working on multi-disciplinary, cross-functional teams including Service Designers, UX and UI designers, technologists, data scientists, engineers, and solution architects
• Experience working within an Agile delivery framework including writing user stories and story pointing
• Experience working on innovation-focused projects and understanding of responsible innovation principles and best practices

Certifications:

• 1 relevant, Industry Certification Required

Benefit Information:

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company's policy and benefits manuals. See below, to name a few:

• PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company's holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401 (k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Culture and Values:

Alpha Omega's Core Values are (H) harmony, (E) engagement, (A) accountability, (R) resourcefulness, and (T) tenacity - collectively they are an acrostic reminder of the values that guide the work we do. We have H.E.A.R.T.!

We foster a culture that recognizes and rewards hard work. Our H.E.A.R.T. program invites colleagues and managers from across the organization to recognize each other for living out our core values. Spotlighted employees enjoy a detailed nomination about their core-values-aligned actions which are then shared with their manager.

Our Company:

Alpha Omega is an award-winning Federal IT Solutions provider. Since our inception in 2016, we have grown our revenues to $140 million and our employee population to almost 500 people located across the U.S.

At the heart of Alpha Omega's mission lies a comprehensive approach to addressing the most critical domains shaping our world today. Through strategic partnerships and cutting-edge technology, the company is committed to delivering mission-enabling solutions that transcend boundaries and propel progress in key areas. We deliver mission-focused solutions in our domain areas of national security, foreign affairs and climate science leveraging our expertise in cybersecurity, data and AI, and digital modernization.

Our consistent growth has fostered a series of accolades including Inc. 5000 and WashingtonTechnology's Fast 50 awards for five consecutive years, Virginia Business Best Places to Work seven years in a row, and USA Today and Washington Post Top Workplaces.

Alpha Omega places significant emphasis on bolstering national security efforts in collaboration with key government agencies such as the Department of Homeland Security (DHS). Through our National Security domain, we provide innovative solutions and strategic partnerships, the company is committed to safeguarding America's safety and prosperity. From implementing advanced cybersecurity protocols to strengthening critical infrastructure resilience, Alpha Omega's contributions are instrumental in defending the nation against evolving threats. Furthermore, our dedication extends to protecting the interests of our service members within the Coast Guard, recognizing their integral role in the broader national security framework. This comprehensive approach underscores Alpha Omega's unwavering commitment to ensuring the safety and security of the United States.

Climate science is integral to our national security strategy, as it provides crucial insights into environmental threats that can destabilize regions, exacerbate conflicts, and compromise vital resources essential for the safety and stability of our nation. Moreover, Alpha Omega recognizes the urgency of addressing climate change and its far-reaching implications. Through initiatives like the integration of advanced climate modeling within National Oceanic and Atmospheric Administration (NOAA) and supporting agricultural production and conservation efforts within the United States Department of Agriculture (USDA), the company actively contributes to the fight against climate crisis. By leveraging technology to drive sustainability and resilience, Alpha Omega underscores its commitment to preserving our planet for future generations.

In addition to its domestic endeavors, our Foreign Affairs domain is deeply engaged in navigating complex foreign affairs and promoting U.S. diplomacy on the global stage. Through collaboration with the U.S. Department of State and other international partners, the company advances national interests while fostering cooperation and mutual understanding. By leveraging technological innovation, Alpha Omega strengthens America's position as a global leader and promotes stability in an increasingly interconnected world.

Alpha Omega Integration, LLC (Alpha Omega) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. We are committed to the development of a creative, diverse, and inclusive work environment. Black, Indigenous, and People of Color (BIPOC), LGBTQIA, women, people over 40, and differently abled individuals are strongly encouraged to apply.

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