QC Technician Job

Quality Technician

Situation in organization
This Position Reports to the Quality Manager in the plant or lab.

Job dimensions
Ensure QC testing is completed per procedures and results are inputted into SAP accurately and within QC time window, when material issues arise (tested out of specification or process limits) Collaborate with various functions to:
Communicate to the customer in a timely fashion.
Process NCMR for thorough investigation.
Manage and improve the NCMR process - CEI process in Salesforce.

Activities
Comply with all laboratory safety requirements and maintain laboratory using good housekeeping practices.
Practice Safe work habits in accordance with OSHA, EPA guidelines, and Bostik specific HES expectations.
Prioritize testing based on customer requirements or R&D needs.
Properly document and report testing data, and Process Order completion.
Sample preparation and management per laboratory procedures.
Complete necessary calibration, certification, and pre-use processes required.
Complete required sample testing using lab equipment (Viscometer, Softening Point, etc).
Manage the nonconforming material process flow (entry, assignment, closure).
Actively participate in continuous improvement projects.
Conduct and participate in Root Cause Analysis.
Follow all ISO 9001:2015 requirements.
Follow all cGMP's and promote a robust Food Safety culture.
Perform other assigned duties to support Quality Services and other processes.
Review and report production data.
Retain management.
Plant equipment calibration, etc.

Context and environment
The job involves laboratory work that is time critical, without compromise to data integrity.
Customers are relying on accurate representation of product and release on time.

Accountabilities

Data Accuracy / verification to ensure only material in specification is released for sale.
On time testing to Release Dates.
Effective Communication when material may not get released on time.
Managing all Non-Conforming Materials.

Qualifications / experience required

Laboratory experience is preferred.
High school diploma required; an associate degree preferred.
Knowledge of Food Safety, and Quality Standards.
Ability to self-direct work and processes.
Demonstrate strong Leadership and training skills.
Demonstrate competency with Microsoft Office suite, Excel, Powerpoint, Word.
Experience with ERP systems, SAP is preferred.

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