Bilingual (English/Spanish)Customer Service Rep

Category:

Call Centre & Customer Service

Employment Type:

Contract

Reference:

BH-379959-1

Bilingual (English/Spanish) Customer Service Representative

18 month contract

Addison, TX (Onsite Mon - Thurs, remote Friday)

They will be forward facing and on the phones answering English and Spanish calls for registration (for all events), housing, and incentive trips as well as on-site during Seminar.
This person answer calls, works cases/emails and responds to the Customer Success chat in Teams.
The goal is providing excellent customer service in both languages and to respond to emails and calls in a timely manner for registration, housing, and incentive trip calls/emails.

Requirements
Candidate needs to be energetic, friendly, good personality
Good knowledge of TEAMS, Word, and Excel
Musty be detailed oriented, bilingual, engaged, well spoken
Hospitality or event planning background would be a plus
Fluent in English and Spanish

Estimated pay low $20
Estimated pay high $20

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities

to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.