Fraud Investigator

Administrative

Please APPLY AT:

https://jobs.silkroad.com/PurdueFCU/PurdueExternalPortalpurduefedcareerssilkroadcom

The Fraud Investigator is responsible for the management of share loss program for the credit union. This includes (but not limited to), fraud loss detection, card fraud detection and prevention as well as performance of procedures needed in order to ensure that member accounts are stated accurately and credit union interest is protected. This role requires the ability to conduct research of complex situations, utilize subject matter disciplines to solve difficult problems, execute various risk mitigation efforts and provide clear documentation of all findings within our collection core system.

*Employees are expected to adhere to all rules and regulations applicable to this position, including but not limited to all policies and procedures pertaining to the Bank Secrecy Act.

Duties and Responsibilities (Essential Functions):

* Fraud Detection and Prevention

o Review and act upon daily reports including New Account, External Account, and New Account Activity

o Report on internal and external losses

o File police reports and bond claims

o Make recommendations to curtail future losses

o Make decisions involving possible loan, wire and check fraud

o Respond to other department notifications about possible fraud

o Report to True Checks and ChexSystems

o Review external fraud reports

o Follow up with police departments and prosecutors

o Track and maintain all fraud activities using the share drive

o Monitor possible fraud accounts and activity

o Monitor the mRDC tracking report

o Facilitate phone calls to the member(s) to obtain information relating to possible fraud activities

o Work various Purdue Federal, VISA, and Co-Op reports

o Understand, identify, and modify fraud strategies

o Work with vendor contacts in regards to fraud cases, strategies, etc.

o Work with Card Services in regards to fraud strategies and approval ratios

o Process fraud cases and monitor until case closure

o CAMS Processing

* GL Balancing/Recon

o Conduct daily and Monthly GL balancing

o Assist in preparing monthly Recon

* Training

o Train branch and departmental staff on fraud detection and prevention

o Conduct New Hire Training on use of True Checks and detection of scams

o Sustain and participate in ongoing fraud training and development opportunities through webinars and seminars

Knowledge, Skill, and Ability Requirements:

* Education

o High School Diploma or GED Equivalent

* Experience

o Minimum 1 to 3 years of similar experience

* Knowledge/Skills/Abilities

o Must have competent computer skills and the ability to apply strategic thinking appropriately

o Must have excellent organizational skills

o Ability to communicate, verbally and in writing, in a professional manner when dealing with employees, members, vendors and company contacts

o Ability to follow the core values of honesty, integrity, mutual respect, pride and ownership

Purdue Federal Credit Union is an Equal Opportunity Employer/Veterans/Disabled