LV Associate Project Manager

The Associate LV Project Manager works closely with the team leader and collaborates with various departments. He/she coordinates the creation of error-free, linguistically validated translations through a reiterative process of harmonization, back translation, expert review, in-country review, and cognitive debriefing. The role communicates with clients and vendors related to day-to-day items such as clarification of work to be performed, project status updates, and providing timelines for delivery.

About Linguistic Validation

Linguistic Validation (LV) is a specialized business unit within RWS Regulated Industries that focuses on the translation, validation, licensing, and electronic implementation of Clinical Outcome Assessments (COAs). COAs are questionnaires completed during clinical trials which allow sponsors to collect data about treatment effectiveness, side effects, and health status directly from patients and caregivers.

The LV Team is over 20 years of experience in the COA field, positioning us as the industry leader. Our team performs a wide variety of functions in addition to translation, including recruitment and interviewing of patients around the world, development of novel research for presentation and publication, expertise in licensing and copyrights, and management of electronic implementation of COAs (eCOA) in over 80 languages.

For more information, visit: RWS

Key Responsibilities

Manage client requirements, needs, concerns, production risks and requests
• Provide status reports on projects and serve as a primary point of contact to client on assigned projects
• Lead presentations educating clients about project steps, timelines, and deliverables
• Ensure client satisfaction by proactively seeking and offering solutions
• Ensure strict adherence to deadlines, budgets, and the completion of high-quality deliverables
• Understands and adheres to company Quality Management System
• Lead the creation of workflows and project instructions for internal teams
• Perform administrative duties which include project closures and folder structure maintenance

Skills & Experience

• • Degree in Business, English, Foreign Language, Applied Science, or another related field
  • Ability to provide leadership for employees and provide appropriate guidance when needed
  • Ability to resolve customer service and production issues in a professional and efficient manner
  • Quality focus and detail oriented
  • Knowledge of Microsoft Word, Excel, PowerPoint
  • Multi-tasking and ability to work under time pressure

At RWS, we're here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world's top 100 brands, more than three-quarters of Fortune's 20 'Most Admired Companies' and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

Over the past 20 years we've been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you'll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS Values

Get the 3Ps right - Partner, Pioneer, Progress - and well Deliver together as One RWS.

For further information, please visit: RWS

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

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