BES Technician (C)

Facilities Management

The Building Environmental Services Technician provides general housekeeping, cleaning, and janitorial services in University buildings to ensure safe and clean work environments for staff, students, faculty, and visitors.

Mon. - Fri., 1:30 p.m. - 10:00 p.m.; some weekend and/or holiday hours may be required.

Daily Building Assignments
- Daily vacuuming, dusting, mopping, disinfecting, replenishing paper and soap products, and window and glass cleaning.
- Emptying, cleaning, and/or disinfecting trash and/or recycling receptacles.
- Exterior rubbish removal.
- Keeps all janitor closets and storage areas neat and clean.
- Dust and wet mop hard surface floors daily and dust vertical and horizontal surfaces (furniture and chair rails, blinds, air vents, window sills, ledges, etc.).
- Operates and maintains basic equipment in the performance of maintaining hard surface floor housekeeping duties as needed including motor scrubbers, vacuum cleaners, backpack vacuums, carpet extractors, buffers, waxing machines, and any specialty cleaning equipment. This includes transporting, set-up, and use of scrubbers, buffers, vacuums, etc. Proper clean-up and storage of the equipment will be expected at the conclusion of each floor care task.
- Carpeted floors are vacuumed daily and spot cleaned when needed.
- Clean elevator walls, thresholds, flat surfaces, and panels (where applicable).
- Wipe light switches, doorknobs, water fountains, push and kick plates.
- Maintain all BES equipment for safe operation. Report needed repairs to BES supervisor.

Bathrooms and Showers
- Sweep and mop floors daily and disinfect all surfaces.
- Disinfect all dispensers (vertical and horizontal surfaces and fixtures) and restock supplies.
- Clean mirrors and chrome surfaces daily and spot clean walls as needed.

Stairwells, Hallways and Elevators
- Monitor daily for unsafe conditions and cleanliness. Report safety issues to the BES supervisor.
- Clean stainless, vacuum and clean up spills and sweep as needed.
- Dust stairwell ledges and overheads and spot clean walls, handrails, and flat surfaces.

Safety
- Recognize and follow dispenser directions for properly mixing cleaning chemicals. Mixes and uses cleaning chemicals, supplies, and operating equipment in accordance with manufacturer's labels.
- Maintains equipment for safe and continuous use.
- Reports unsafe conditions and other safety issues to supervisor for follow-up.
- Wears proper personal protective equipment ( PPE) as required, such as gloves, goggles, aprons, and safety footwear.
- Ensures wet floor signs are out and visible when floor maintenance duties are being completed.
- Reports any on-the-job injury to the BES supervisor immediately.

Additional Responsibilities
- Perform general building condition assessments and report repair needs to Facilities Management work control center and/or direct supervisor. Examples include lights out, hot/cold areas, damaged finishes, leaks, etc.
- Respectfully identifies and responds to customer needs, in order of priority, in assigned work areas.
- Communicates with fellow workers in a manner that allows work to be completed.
- Follows oral or written instructions and completes Assignments with little or no supervision.
- Operate University vehicles in a safe and responsible manner.
- Be able to analyze problems and recommend solutions.
- Works in cooperation with department staff to develop goals and objectives, set expectations, and the development of standards, policies, and procedures.
- Attend all required departmental meetings, in-service training, and staff development opportunities.
- Prepare and submit electronic timesheets and any other required electronic forms in a timely manner.
- Reads work schedules and diagrams of buildings to arrive at the assigned work area on a timely basis. Reports to the BES supervisor or designee immediately using the method designated by the BES supervisor (via text, phone call, or email, as specified), when tardy for duty shift or unable to be at work for the day. Completes requests for time off in accordance with current policy guidelines.
- Perform other duties as assigned by the supervisor or other higher authority within FMD.

Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience. Special certification may be required for some of these positions.

If no applicants apply who meet the required competency level and training and experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

At least six months of experience and knowledge of institutional cleaning procedures and the ability to follow instructions, work with minimal supervision, and perform medium to heavy physical work; or an equivalent combination of training and experience. Special certification may be required for some of these positions.
High School Diploma or GED.
Applicants with 2+ years of experience in a housekeeping or janitorial position will be given preference.

Demonstrated possession of the competencies necessary to perform the job duties. Some experience and knowledge of institutional cleaning procedures and the ability to follow instructions, work with minimal supervision, and perform medium to heavy physical work; or an equivalent combination of training and experience. Must be able to climb stairs many times during the workday and carrying items while climbing stairs can be a daily task/requirement.

Knowledge-Professional: Reads work schedules and diagrams of buildings to arrive at the assigned work area on a timely basis. Performs basic cleaning such as but not limited to sweeping, mopping, scrubbing, dusting, disinfecting, vacuuming, etc., to keep working areas in a clean and orderly condition. Fills dispensers, such as tissue and soap dispensers, with the proper product and amount.

Interpersonal Skills: Communicates with fellow workers in a manner that allows work to be completed.

Customer Service: Listens and responds to customer needs promptly and respectfully.

Communication: Listens to instructions, and asks necessary questions to complete tasks.

Safety and Health Compliance: Recognizes and follows dispenser directions to properly mix cleaning chemicals. Mixes and uses cleaning chemicals, supplies, and operating equipment in accordance with manufacturer's labels. Maintains equipment for safe and continuous use.

Daily Building Assignments
Provide general housekeeping and cleaning services in University buildings as assigned. Required tasks include but are not limited to:
- Daily vacuuming, dusting, mopping, disinfecting, replenishing paper and soap products, and window and glass cleaning.
- Emptying, cleaning, and/or disinfecting trash and/or recycling receptacles.
- Exterior rubbish removal.
- Keeps all janitor closets and storage areas neat and clean.
- Dust and wet mop hard surface floors daily and dust vertical and horizontal surfaces (furniture and chair rails, blinds, air vents, window sills, ledges, etc.).
- Operates and maintains basic equipment in the performance of maintaining hard surface floor housekeeping duties as needed including motor scrubbers, vacuum cleaners, backpack vacuums, carpet extractors, buffers, waxing machines, and any specialty cleaning equipment. This includes transporting, set-up, and use of scrubbers, buffers, vacuums, etc. Proper clean-up and storage of the equipment will be expected at the conclusion of each floor care task.
- Carpeted floors are vacuumed daily and spot cleaned when needed.
- Clean elevator walls, thresholds, flat surfaces, and panels (where applicable).
- Wipe light switches, doorknobs water fountains, and kick plates.
- Maintain all BES equipment for safe operation. Report needed repairs to BES supervisor.

Bathrooms and Showers
- Sweep and mop floors daily and disinfect all surfaces.
- Disinfect all dispensers (vertical and horizontal surfaces and fixtures) and restock supplies.
- Clean mirrors and chrome surfaces daily and spot clean walls as needed.

Stairwells and Hallways
- Monitor daily for unsafe conditions and cleanliness. Report safety issues to the BES supervisor.
- Clean up spills and sweep as needed.
- Dust stairwell ledges and overheads and spot clean walls, handrails, and flat surfaces.

Completes Assignments with little or no supervision.

Communicates with fellow workers in a manner that allows work to be completed.

Works in cooperation with department staff to develop goals and objectives, set expectations, and the development of standards, policies, and procedures.

Respectfully identifies and responds to customer needs, in order of priority, in assigned work areas.

Understands and follows oral or written instructions. Listens to instructions and asks necessary questions to complete tasks.
Be able to analyze problems and recommend solutions.

Recognize and follow dispenser directions for properly mixing cleaning chemicals. Mixes and uses cleaning chemicals, supplies, and operating equipment in accordance with manufacturer's labels.
Maintains equipment for safe and continuous use.
Reports unsafe conditions and other safety issues to supervisor for follow-up.
Perform general building condition assessments and report repair needs to Facilities Management work control center and/or direct supervisor. Examples include lights out, hot/cold areas, damaged finishes, leaks, etc.
Wears proper personal protective equipment ( PPE) as required, such as gloves, goggles, aprons, and safety footwear.
Ensures wet floor signs are out and visible when floor maintenance duties are being completed.
Reports any on-the-job injury to the BES supervisor immediately.

Operate University vehicles in a safe and responsible manner.
Attend all required departmental meetings, in-service training, and staff development opportunities.
Prepare and submit electronic time sheets and any other required electronic forms in a timely manner.
Reads work schedules and diagrams of buildings to arrive at the assigned work area on a timely basis. Reports to the BES supervisor or designee immediately using the method designated by the BES supervisor (via text, phone call, or email, as specified), when tardy for duty shift or unable to be at work for the day. Completes requests for time off in accordance with current policy guidelines.
Perform other duties as assigned by the supervisor or other higher authority within FMD.

The University of North Carolina School of the Arts is an equal opportunity and affirmative action employer and all qualified applicants are welcome to apply without regard to age, color, disability, gender, gender identity, gender expression, genetic information, national origin, race, religion, sex, sexual orientation, national guard, or veteran status. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application process as required by state regulations will result in your application being rejected for the vacancy and you will not be considered for the position. The UNCSA participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Final candidates are subject to criminal background checks.

EEO Contact Information
Applicants needing assistance with the application process are asked to contact: suttonar@uncsa.edu