Senior Customer Experience Program Manager - CTJ - TS/SCI
 Microsoft | |
 United States, Virginia, Reston | |
 Nov 20, 2024 | |
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OverviewThe Microsoft Security organization accelerates Microsoft's mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers' heterogeneous environments, as well as ensuring the security of our own internal estate. Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. We are seeking a Senior Customer Experience Program Manager to join our team and help us scale critical security programs and services. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesDevelop and lead a robust customer engagement strategy including evangelizing our security solutions to customers.Develop security collateral and artifacts to communicate sovereign cloud security architecture, solutions, and roadmaps.Document lessons learned for content development and future product feature prioritization.Develop demand and opportunity tracking program to drive security adoption and long-term product engagement strategy.Collaborate with Microsoft sales teams worldwide to ensure successful customer outcomes. | |