AI Integration Developer

Student Affairs is seeking an AI Integration Developer for a Generative Artificial Intelligence (AI) project - an interactive, online, student self-service information hub. The project is a key feature in the President's efforts to advance diversity, equity, inclusion, and belonging at the University. The AI Integration Developer will play a pivotal role in the maintenance and enhancement of the information hub. More information about the project can be found at myresource.psu.edu.

The AI Integration Developer will work with a Project Manager and Business Systems Analyst to lead the Generative AI application, including optimizing existing models and developing innovative solutions.

Specific responsibilities include:

Development, Maintenance, and Support

• Design, code, test, debug, implement, modify, and maintain applications related to Generative AI

• Create and train models using IBM's watsonx tools and libraries, build sentiment analysis models, and language translation systems

• Utilize common programming languages such as JavaScript and Python coding to maintain and enhance the user interface, establish guardrails, and fine-tune the model to ensure the best results

Integration, Monitoring, Security, Compliance

• Implement monitoring strategies to allow for diagnosis of problems and failures that provide the ability to perform root cause analysis on failed components and implement corrective measures

• Monitor performance and usage statistics for fine-tuning and adherence to licensing caps

• Ensure compliance with standards, including usability, accessibility, and security

• Create and maintain secure development environments; run quality checks to ensure stability and efficiency for high-level performance

• Manage various configurations to ensure each deployment is managed effectively for availability and efficiency; develop system solutions based on user needs, cost, and required integration with existing applications, systems, or platforms

• Collaborate with application developers, project managers, and service managers to improve processes and procedures such as Continuous Integration and Continuous Deployment

Process Improvement and Industry Trends

• Understand the application development lifecycle and contribute to software analysis, design, and implementation

• Design and enhance complex database objects (e.g., stored procedures, functions, tables) to support reporting environments

• Stay up to date with AI trends, foundation models, and large language models and evaluate emerging technologies, tools, and frameworks to assess their potential impact on solution design and implementation

Required Education and Experience:

• Bachelor's degree and three years of relevant experience or an equivalent combination of education and experience

• 3 or more years of professional experience in Python

• Web development knowledge including experience interacting with REST APIs via Python and web front ends

• Proven experience with UI build tools, web application frameworks

• Configuration management expertise using Git, Bitbucket, or GitLab

• Familiarity with generative AI development, including prompt engineering

• Ability to enhance virtual agents' capabilities with support for additional natural languages

Preferred Skills and Experience:

• Knowledge of IBM's watsonx platform

• Good communication and organizational skills

• Ability to work independently with minimal supervision

• Experience establishing best practices and standards for generative AI development, including prompt engineering

The location of this position is flexible, allowing for full remote work within the United States, full-time in-person work at our University Park Campus, or a hybrid model combining both remote and in-person work. Standard working hours are based in the Eastern Time Zone. Candidates must be eligible to work in the US without sponsorship. Questions related to flexible work should be directed to the hiring manager during the interview process.

Application Material: For full consideration, please submit a cover letter and a resume along with your application.

Benefits for full-time employees at Penn State include (visit https://hr.psu.edu/benefits for more detailed information):

• Medical, dental, vision, and retirement plans

• Tuition discounts (including for a spouse and dependent children up to the age of 26)

• Generous vacation time and sick time

• 16 paid holidays/campus closure days

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission.