Sales Business Analyst

InPro Corporation
dental insurance, life insurance, vision insurance, flexible benefit account, paid time off, tuition reimbursement, 401(k), employee discount
United States, Wisconsin, Muskego
Jan 11, 2025
Description Job Summary: Support the Sales Business Analyst Manager in maintaining and improving the Salesforce platform. Primary Duties: Collaborate with the appropriate business units to translate business processes into requirements and technical specifications Contribute new workflows, process improvements, and ideas Identify risks that threaten project success and recommend workarounds Ensure systems run smoothly by testing and documenting improvements Test technology solutions and coordinate UAT Coordinate testing of new developments and collect approvals and feedback Assist in managing the support queue for required system changes Promote business adoption of system capabilities and features Work on projects related to improving the user experience Remain current with advancements in sales software technology and industry trends Key Responsibilities: Ability to work effectively with various departments Ability to respond to project deadlines Creativity and ability to think critically about current processes Effectively communicate through good oral and written skills Solicits input from others Adhere to company policies Other duties as assigned Job Specifications: Highly motivated with the ability to work independently and in a collaborative environment Capable of declarative development within sandboxes in Salesforce High degree of solving complex problems Job Relationships: Reports to Sales Business Analyst Manager Works and coordinates activities within IT and the appropriate business units Requirements: Bachelor's Degree in business or a related field or related experience Minimum one year of experience with Salesforce or three years of CRM experience Experience with systems analysis, requirements gathering and documentation, and declarative development. Benefits: Hybrid position Health insurance Dental insurance Generous employer 401k contributions Flexible spending account Tuition reimbursement Generous paid time off Employee assistance program Vision insurance Employee discount Life insurance Referral program Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)