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Software Dev Engineer III

Belcan Corporation
United States, Washington, Bellevue
Nov 20, 2024

Details:

#NowHiring #SoftwareDevEngineer
Job Title: Software Dev Engineer III
Contract: 6 Months
Compensation: This position is offering a hourly rate range from $68 - $70 an hour for Bellevue, WA and $63 - $65 an hour for Westborough, MA.

Belcan is a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe, and India.

A Software Dev Engineer III Job in Bellevue, WA is currently available through Belcan. In this role you will troubleshoot issues on both AWS cloud service and edge device levels. If you are interested in this role, Apply Today!

Job Description:
We are seeking exceptional candidates who possess a unique blend of System and Support skills to successfully support our cloud service and edge device fleets. This job will require a unique combination of flexibility, troubleshooting, creativity, leadership skills and drive. As part of this highly visible team, candidates have the opportunity to work cross-functionally with multiple engineering teams within (FTR) to raise the bar on quality and the customer experience.

JOB RESPONSIBILITIES
* Providing Tier II and Tier III resolution of technical inquiries and escalations from Client Fulfillment Centers; the topics of these inquiries and escalations will regard our cloud services and edge device fleets. They may include but are not limited to: deep diving offline robotic software and network issues, driving root cause corrective action, spares and tool identification
* Troubleshoot issues on both AWS cloud service and edge device levels
* Be able to write documentation, such as guides and runbooks
* Log into AWS accounts to analyze Cloudwatch logs and determine root causes of failures
* Utilize AWS Systems Manager (SSM) for managing and troubleshooting edge devices
* Perform basic changes on TypeScript AWS CDK and Python packages
* Understand and troubleshoot CI/CD pipelines, including setting up and maintaining customer CDK pipelines
* Login to edge devices and perform basic networking and Linux services troubleshooting
* Engage with customers to resolve technical inquiries and escalations
* Identify and address trending performance issues and improvement opportunities
* Capture customer feedback and leverage field experience to improve product design and development priorities
* Work independently and collaboratively in a fast-paced environment where multi-tasking is required

BASIC QUALIFICATIONS
* 3+ years of experience as a DevOps and/or SysAdmin
* Strong understanding of AWS services, particularly Systems Manager, CloudWatch, Lambda, and API Gateway
* Proficiency in Linux OS troubleshooting and basic networking concepts
* Experience with TypeScript and Python
* Familiarity with CI/CD concepts and practices
* Knowledge of edge computing and IoT device management
* Excellent problem-solving and analytical skills
* Strong communication and writing skills for both technical and non-technical audiences
* Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)

PREFERRED QUALIFICATIONS
* AWS certifications (e.g., Solutions Architect, DevOps Engineer)
* Experience with infrastructure-as-code tools, particularly AWS CDK
* Familiarity with containerization technologies (e.g., Docker, Kubernetes)
* Experience with log analysis and monitoring tools
* Knowledge of network protocols and troubleshooting techniques
* Previous experience in a customer-facing technical support role
* Familiarity with Agile methodologies

Location: Bellevue, WA
Zip Code: 98004
Keyword"s: #Bellevuejobs; #SoftwareDevEngineerjobs;
Start Date: Right Away

#ZR

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com
EOE/F/M/D/V


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