Medical Receptionist
Macon & Joan Brock Virginia Health Sciences at Old Dominion University | |||||||||||||||||
United States, Virginia, Norfolk | |||||||||||||||||
Nov 20, 2024 | |||||||||||||||||
Medical Receptionist
Overview Responsible for greeting patients, answering the telephone, scanning pertinent patient data into the electronic medical record, checking patients in and out, verifying patient insurance and referrals, and scheduling appointments for OBGYN's new clinic location. Responsibilities Register existing and new patients, ensure accurate demographic and insurance information is entered into the patient chart. Check patients in, verifying the accurate demographic and insurance information is in the chart and all appropriate paperwork is completed. Determine and collect insurance copays or outstanding balances, posting them in IDX. Check patients out, scheduling follow up appointments as indicated by the provider. Responsible for working/maintaining task list in the electronic medical record and assist with reports as needed. Schedule/reschedule clinic and ancillary testing appointments as needed. Reschedule patients from the bump and wait lists as needed. Answer incoming calls, transferring as appropriate. Qualifications Prior experience performing related functions in a multi-specialty medical practice is preferred. Must have some working knowledge of computers and typing experience. Professional, customer service-oriented individual is required. Location : Location US-VA-Norfolk |