Manager, Cyber Risk & Analysis (Change Risk Governance - Technology)

Do you want to join a highly collaborative team that's dedicated to making risk management a competitive advantage at Capital One? We are looking to hire a new Manager, with emphasis on change risk governance for emerging technologies such as Generative AI, that will bring unique perspectives and experiences to drive our Change-Driven Risk Assessment programs forward within the Enterprise Services (ES) Risk Office. Our Change-Driven Risk Assessment programs currently include the Material Technology and Cyber Change (MTC) Targeted Risk Assessment (TRA) and LAUNCH risk assessment processes, which requires integral governance of change efforts. At Capital One, you will help bring the transformative power of technological advancements, e.g. generative AI, to reimagine how we serve our customers and businesses who have come to love the products and services we build by providing structure and governance to our strategic change efforts.

As a Manager in Capital One's first line ES Risk Office, you will be responsible for working with business and technology partners to mitigate risks associated with change initiatives that may require risk assessments. Managers at Capital One are highly motivated Risk and Process management professionals with great analytical, organizational, risk management, project management, and communication skills. They are experienced and progressive individuals that operate within a highly collaborative team environment to deliver value-added risk management services to our Business and Technology partners. Specifically, in this position, you will play a key role in driving the execution, assessment, and monitoring of change initiatives for our risk management framework. You will also play a role in identifying enhancements and efficiencies to our risk assessment processes. The ideal candidate will be a detail-oriented and analytical thinker, with experience in technology and/or cybersecurity domains. The ideal candidate will also have the ability to manage competing priorities, collaborate with stakeholders to gain consensus, communicate effectively to associates and senior leaders, and drive problem-solving to achieve objectives.

Responsibilities:

• Support our change-driven risk assessment processes, which identify, assess, monitor and govern change initiatives across the enterprise, including technological, innovative and transformational change initiatives (e.g. Generative AI or Machine Learning impact)

• Interface with the first-line and second-line of defense and second-line of Business, Technology, and Risk teams to ensure adherence to guidelines and requirements

• Assist and drive project and program delivery, including risk assessment reporting, direct engagement in senior-level meetings, and drafting and reviewing materials for Senior Management in support of program governance activities

• Contribute to establishing training and development resources for the Enterprise programs (e.g. Generative AI Program, Enterprise Risk Management Change Governance, International Risk Program)

• Contribute to the creation and refinement of well managed practices for identifying, managing, tracking, and mitigating risks related to change initiatives

• Use data-driven insights to continuously look for ways to improve and innovate our approach to risk management

• Analyze information to proactively identify risks, trends, and process improvements; support reporting on risk topics to Management.

• Stay current on the changing regulatory environment and understand the impacts to our efforts.

• Participate in risk and other Management forums and contribute to continuous improvement of risk and project / program management practices.

• Support interactions with Internal Audit and Regulatory agencies related to our work, as applicable.

• Participate in and execute other special projects for the team on a periodic basis.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

Basic Qualifications:

• At least 5 years of experience in the fields of Cybersecurity, Technology, or Cyber Internal or External Audit

• At least 4 years of experience in Business Process Management, Project Management, or Risk Management

• At least 1 year of direct experience with change management lifecycle, operations, or execution

Preferred Qualifications:

• 4+ years of experience with analysis of Information Security or Technology threats and risks

• 4+ years of experience supporting, partnering, and interacting with internal business clients

• 3+ year of experience with Information Security / Technology Policies, Standards, and Procedures

• 3+ years of experience in the financial services industry

• 2+ years of experience with G Suite, Google Workspace for reports, analysis, and presentations.

• Experience drafting and communicating reports or analytic assessments for executives

• Industry cybersecurity / technology risk and/or project management certifications such as AWS Cloud Practitioner, GCP Cloud Digital Leader, or related certifications

• Technologies that help enable data analysis (e.g. Python, Tableau, AWS Quicksight, SQL)

• Familiarity with NIST frameworks and best practices for cybersecurity, operational change management, generative AI development and deployments

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).