The Business Applications Senior Architect is responsible for acting as a business analyst and as a liaison between our IT department, department heads, and users of our various business applications, including the ERP system (Workday/UKG). Key skills required include leadership, conducting business analysis, discovery, requirements gathering, conference room pilots, authoring functional design documents, as-is studies, swim lane diagrams, and participating in complex full lifecycle implementations of business applications involving implementation consultants, subject matter experts, project managers, product owners, and other participants. Experience with managing a team and supporting, maintaining, and enhancing ERP systems is required. Experience in the healthcare field is desired but not required. Strong documentation skills are essential. Ability to think creatively and help develop best practice solutions for a variety of business process workflows and communicate options effectively is required. Working collaboratively within an agile project management environment is required.
The candidate must live in one the following states: WI, CA, GA, FL, MN, IL, CO, PA, TN, or WA
Job Duties & Responsibilities:
* Provide business analysis expertise to document, solution, and help design solutions with a special emphasis on ERP, and the business intelligence and data integration requirements related to the ERP.
o Gather functional requirements for data integrations with finance systems (e.g., Workday, Axiom Financial Web Portal, UKG, and outside vendors and services).
o Determine and communicate best practices and solution options as part of functional design documents and communication with Strategists.
o Ensure the security of HR and Payroll information through established security protocols and direct work with RBH Security Team.
* Demonstrate leadership skills in overseeing solution-related development, implementation, and support processes within the business application, business intelligence, and data integration support team.
o Demonstrate domain knowledge by ensuring technical solutions meet organizational business, vision, and budgetary requests.
o Maintain domain integrity by testing solutions, collaborating with internal team members and business customers on necessary technical requirements, and proactively reducing defects and downtime.
o Maintain knowledge of third-party software vendors to leverage complementary offerings and effectively compare/contrast solutions.
o Provide current best practices and solutions alternatives as part of functional or technical design documents.
o Communicate complex topics regarding solutions and related projects to audiences of all disciplines.
* Develop technical skills required to optimize and maintain applications as a domain knowledge expert.
o Develop leadership skills in the design and implementation of application and technology solutions through emerging expert-level proficiency in maintenance, functionality, and workflows of related applications.
o Demonstrate continuous improvement by independently engaging in learning opportunities to maintain current knowledge as well as upcoming changes in functionality and maintenance of applications in assigned solution area.
o Independently research and recommend new code updates to the strategist impacting application content and functionality.
o Provide tier 3 escalation support for complex issues.
* Participate with the larger data and integrations solution development team using agile approaches to deliver value to the organization in a timely fashion.
o Exemplify exceptional adherence to scrum values and assists the Senior Architect by coaching the team and facilitating scrum meetings.
o Support Senior Architects with monitoring key performance metrics using empiricism to drive continuous improvement of the solution development team's processes.
o Promote efficiency within the team by identifying, removing, and appropriately escalating impediments to daily task completion within the solution development teams. Additional Job Description: Education/Training Requirements:
* Bachelor's degree in Accounting, Business, Information Technology, or related field.
* Management experience leading a team of functional application specialists in maintaining and supporting business applications.
* Knowledge and experience of Human Resources and Payroll related applications, business functions, and healthcare industry best practices.
* A minimum of five (5) years' experience in supporting and implementing information technology solutions preferred.
* Strong documentation skills including authoring project plans, functional design documents, as-is business analysis studies, and user guides (job aids).
* Experience in Agile methodology or other lean methodology is desired.
* Ability to work quickly and effectively in a fast-paced detail-oriented environment while adhering to deadlines.
* Excellence in verbal and written communications skills including ability to provide high quality demonstrations of new functionality and effectively translate customer specifications to a usable configuration.
* Valid driver license. Must be granted insurable status by the Rogers Memorial Hospital insurance policy. With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:
- Health, dental, and vision insurance coverage for you and your family
- 401(k) retirement plan
- Employee share program
- Life/disability insurance
- Flex spending accounts
- Tuition reimbursement
- Health and wellness program
- Employee assistance program (EAP)
Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)
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Rogers Behavioral Health
vision insurance, tuition reimbursement, 401(k), retirement plan
Dec 14, 2024