Job Title: Administrative Assistant (Aerospace / Manufacturing)
Location with zip code: Irvine, CA 92618
Duration: 6 Months
Payrate : $25/hr - $30/hr on W2
NOTE: "Candidate must have experience in WAWF (wide-area work flow) and DIBBs (Defense Logistics Agency Internet Bid Board System) specific to US Government contracting".
Job Description:
- With minimum supervision, responsible for administrative duties of broad scope and complexity requiring independent judgement and familiarity with applicable procedures. Effective interpersonal, verbal, and written skills; versatile to interface at all levels of the organization.
Role & Responsibilities:
- Administers and process customer purchase orders by reviewing Customer Service Administrators' flow down instructions for product requirements to existing terms and conditions of purchase orders or maintenance agreements.
- Establishes and maintains relationships with customer facing teams through courteous and efficient servicing of customer requests. Maintains regular communication with customer facing teams and responds to external customer service issues.
- Prepares, and submits correspondence in response to customer requests. Maintains an appropriate level of confidentiality regarding customer and company matters.
- Generates and process of standard spares quotes in a timely manner and coordinates with price estimating. Reviews pricing for reasonableness, submits quotations/proposals for customer review
- Coordinates with various functions of the company (e.g. Customer Service Administrators, quality, shipping/receiving, accounting, Account Managers, planning and shop personnel) on customer issues. Prioritizes requests and commits to reasonable production and/or provisioning lead-time.
- Releases repairs to production when customer approval is received by submitting work order to scheduler and updating sales order
- Enter and manipulate data on spreadsheet, data base or file management programs and perform a broad range of typing projects with high degree of accuracy and speed.
- Manages customer portals, including downloading purchase orders, updating purchase order status, and expedite requests
- Collect data, conduct research, and compile information using a variety of mathematical calculations for a broad range of reports and projects.
- Conduct inquiries into specific problems, such as delays, to ensure objectives are being met.
- Read mail, highlight action or important items, attach relevant files or information before distributing. Respond to routine correspondence or draft routine responses for review and signature.
- Ability to accurately type 55 wpm, where applicable. Personal computer skills required.
Required Skills:
- Minimum of three years of increasing in complexity of administrative duties related office experience or demonstrated ability to perform described responsibilities
- High School diploma or education certificate in applicable functional area preferred.
- Working knowledge of R-Card preferred
- Client knowledge is preferred
- WAWF knowledge is preferred
- CAV knowledge is preferred
- Ability to accurately record meeting proceedings, where applicable.
- Proficient with Microsoft Suite software.
- Ability to navigate customer portals, retrieving orders, updating portals with promise dates, and managing portal backlog accuracy, including delivery dates, quantities, and price.
- Excellent Microsoft Excel skills, including Formula, VLOOKUP, and pivot table.
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