SUMMARY:
The Suite Busser works in cooperation with the Suite Attendant to provide exceptional customer service to internal and external Suite guests. Suite Bussers are responsible for set-up, delivery of all Suites food and beverage, assisting the Suite Attendant in serving guests and bussing tables and counters in Suites, removing all used food service dishes from the Suite.
DUTIES AND RESPONSIBILITIES
Works with the Suite Attendant to deliver first class customer service to all guests in the Luxury Suites
Ensure all Suite special requests and needs are met and communicated to management
Ability to set-up Suite events with attention to service details and departmental standards.
Ability to meet Suite service standards including, but not limited to, bussing, food handling and food safety, Suite deliveries
Thoroughly break-down and clean-up all equipment and supplies following Suite events, ensuring proper care and storage of all equipment, supplies, food and beverage.
Responsible for timely delivery of items to Suite Guests that include; food, beverage, dessert cart, small wares and Stadium giveaways
Work closely with Pantry expeditor to adhere to quality controls, customer service standards and Suite Attendant support
Complete all other duties as required by business or as instructed by management
Special projects and assignments as business dictates
SUPERVISORY RESPONSIBILITIES
SKILLS AND QUALIFICATIONS
2+ years of experience in high volume catering or full-service dining preferred
Knowledge of food service and table standards preferred
Maintain a professional demeanor and appearance
Organized and attentive to detail
Ability to effectively communicate in English, written and verbal
Ability to work as a team member in a diverse environment
18 years of age or older
Flexible schedule; nights, weekends and holidays may be required
Ability to fully commit to all home football games and other full stadium events
PHYSICAL DEMANDS
Ability to stand and walk for extended periods of time
Ability to repeatedly move a minimum of 50 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
WORK ENVIRONMENT
Densely populated on event day
Fast-paced work environment
The noise level in the work environment is usually loud on event days
CERTIFICATES, LICENSES, REGISTRATIONS
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics
Kraft Group LLC
Nov 20, 2024