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Chassis Support Specialist

Knapheide Manufacturing
United States, Illinois, Quincy
1848 Westphalia Strasse (Show on map)
Dec 09, 2024

Position Overview:

The purpose of this position is to work within the Chassis Management group to provide excellent customer service to various levels of customers.

Duties & Responsibilities:



  • Monitor held chassis and aged chassis inventory.
  • Monitor and track inbound and past due chassis inventory to insure accurate chassis arrival dates.
  • Enter truck pool chassis' into AS400, including customer supplied.
  • Retrieve status daily and weekly reports from OEMs and update the data in AS400.
  • Obtain Invoices from Mfg. sites and post to AS400.
  • Reassign units into dealer/distributor pool inventory and handle all post-reassignment issues.
  • Review Spokane chassis receipts daily and identify local install chassis along with other chassis not found in AS400.
  • Maintain Fleet Management Company status reports and update VINs and estimated chassis arrival dates from the report to insure accurate chassis arrival dates.
  • Monitor all freight re-entry and ship-thru units until returned to traffic.
  • Manage chassis holds
  • Enter KTEC No Product orders into AS400 daily.
  • Serve as backup for other team members.
  • Various other duties as required.


Position Requirements:

Must have ability to enter data accurately. Need to have general mechanical aptitude to have basic understanding of how chassis specifications and up-fit requirements affect one-another. Must have good analytical, organizational, time management and multi-tasking skills. Must possess a strong work ethic and team player mentality.

Physical/Mental Requirements Needed to Perform the Essential Functions of the Position:

Must be able to work in a fast-paced environment and able to handle multiple tasks accurately at one time. The ability to communicate via phone and internet is required. Office environment.



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