Technical Trainer, Starlink Satellite Production

TECHNICAL TRAINER, STARLINK SATELITTE PRODUCTION

A Technical Trainer is driven by the fundamental belief that education and knowledge are power. But a SpaceX Technical Trainer combines that belief with strong senses of urgency, creativity, and resourcefulness and loves opportunities for hands-on application. The ideal candidate brings applicable industry experience to the table and will be armed with strong communication skills and an innovative problem-solving ability.

RESPONSIBILITIES:

• Create course materials, such as live demonstrations, PowerPoints and online tools, student handouts, and tests, for instructor-led programs with student assessments
• Partner directly with subject matter experts to design and develop engaging content for a variety of audiences and delivery modes (online, classroom, etc.) with clear strategies and tactics to achieve desired learning outcomes. Including but not limited to: safety cable/wire, fastener installation, high pressure systems, ERP training
• Lead training modules (classroom and online) for Production & Engineering personnel on a variety of technical topics
• Organize, schedule, manage enrollments, record attendance, and ensure training materials are available for in-person training courses to meet customer demand
• Administer and update training records via Personnel Qualifications. Including Skill and Qualification creation
• Monitor human error trends as a result of training to assess training impacts and provide solutions
• Engage production management, engineering, and subject matter experts to gather feedback and process improvements for training modules
• Evaluate the effectiveness of the team's learning initiatives (both initial and ongoing) through collecting and analyzing data and tracking key metrics (through surveys, focus groups, interviews, etc.)
• Coordinate with third party vendors for specialized resources and instruction which are outside of SpaceX's expertise

BASIC QUALIFICATIONS:

• High school diploma of equivalency certificate
• 4+ years of experience in a manufacturing environment

PREFERRED SKILLS AND EXPERIENCE:

• Bachelor's degree in an engineering discipline
• Airframe & Powerplant (A&P) license
• Proficiency with Enterprise Resource Planning (ERP) software
• Skills to independently analyze, review, and research manufacturing processes and applicable standards
• Excellent written and verbal communication skills. Talking with others comes naturally, you derive satisfaction from resolving issues, and you can distill complex concepts into the simplest explanations. You internalize customer concerns, solve them, and keep it positive.
• Ability to demonstrate an in depth understanding of production manufacturing processes (e.g. drilling, riveting, component assembly and pressure testing capabilities) and machine operation
• Proficiency with the development of training programs and materials, including student assessments
• Experience with video editing and online training module development
• Demonstrated experience as a team-oriented self-starter, eager to meet and exceed objectives, with the ability to handle a multi-project environment
• Ability to read engineering drawings

ADDITIONAL REQUIREMENTS:

• Willing to work extended hours and weekends as needed

COMPENSATION AND BENEFITS:

Technical Trainer/Level II: $90,000.00 - $115,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.