Clearing & Settlement Operations - Associate

Job Title Clearing & Settlement Operations

Corporate Title Associate

Location Jacksonville, FL

Overview

The Corporate Trust Operations Transfer role is responsible for using various internal and external systems to perform the transfer of certificates from one investor to another or replacing certificates that were misplaced. In addition to processing any maintenance request received. The job requires daily interfacing with client services administrators. Primary functions include

• Review that legal requirements are met to complete the transfer request

• Review and process request for account maintenance when contacted by an investor.

• Answering phone call where we will assist investor with a wide range of questions about the transfer and account maintenance process.

• Cross training to help with other functions within the group

• Update and or write procedures

• Communicate effectively with other members of Deutsche Bank both verbally and through e-mail

• Perform daily work accurately and with minimal supervision

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration

• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

• Educational resources, matching gift, and volunteer programs

What You'll Do

• Responsible for ensuring timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility

• Applies all internal and external policies/guidelines and requirements of the regulators and to agreed Service Level Agreements (SLAs), key risk indicators (KRIs) and/or key performance indicator (KPIs) and quality measures

• Where appropriate, builds and maintains relationships with front office clients to provide a point of contact within the Operations functional team for time critical, complex or regulated tasks in particular

• Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions

• Participates in periodic reviews of the efficiency and effectiveness of operational processes within own area of responsibility to identify opportunities to eliminate waste and improve efficiency and performance

• Works effectively within own team, providing support and guidance to colleagues to create and foster an environment of continuous improvement

Skills You'll Need

• The ability to understand process flows and apply relevant controls and an understanding of risk mitigation

• Basic analytical skills, disciplined approach to problem resolution with minimal supervision, flexibility to prioritize and support workloads from multiple teams and good written and verbal communications

• Ability to work individually and on a team a diverse, fast-paced work environment, keep pace with technical innovation and maintain a broad understanding of the GBS offering

• Ability to read governing documents to see what is required to complete a transfer. Then reviewing what was submitted to ensure all document have been submit and completed correctly, Open minded, able to share information, transfer knowledge and expertise to team members, while following procedures and policies

• Intermediate computer literacy including mid-level proficiency in MS Excel, Word, PowerPoint and Access applications

Skills That Will Help You Excel

• Excellent communication skills, both written and spoken

• Ability to multitask and meet short deadlines

• Excel skills

• Self-motivated

• Self-starter

Expectations

It is the Bank's expectation that employees hired into this role will work in the Jacksonville, FL office in accordance with the Bank's hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville is $48,000.00 to $68,800.00.Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life

The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank's California Privacy Notice please emailHR.Direct@DB.com.

#LI-HYBRID

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices:EEOC Know Your Rights;Employee Rights and Responsibilities under the Family and Medical Leave Act;Employee Polygraph Protection ActandPay Transparency Nondiscrimination Provision.