Intake Coordinator

We are hiring an Intake Coordinator.

At Northwest Home Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home for your career here.

As an Intake Coordinator, you can expect:

• flexibility for true work-life balance
• opportunities for career growth
• employee-focused wellness and support programs

• Answers phones and appropriately triages phone calls to Intake Team.
• Effectively communicates patient/referral information to appropriate Intake staff and branches.
• Obtains demographic and clinical information from clients, physician's office and other referral sources to compile referrals.
• Verifies new referring physician licenses on referrals taken in department.
• Researches coverage or pay source for each referral. Verifies commercial policies and HIQA.
• Obtains authorization for visits from insurance or Medicaid on EPSDT patients as appropriate. Updates insurance case manager on patient status and need for additional visits throughout the episode of care.
  

• High school education or G.E.D.
• One (1) year experience in office procedures.
• One (1) year insurance/medical experience.