Technical Trainer

13

Global Training Manager

In this role, you will have the opportunity to design, develop and deliver technical trainings in person or remotely to participants across the globe. Each day, you will make sure to prepare highly qualified ABB and Channel Partner service personnel worldwide who are confident in their product knowledge, and ability to commission, service, and maintain Power Protection systems professionally and safely. You will also showcase your expertise by guaranteeing excellent customer service and securing high level of customer satisfaction through trainings.
The work model for the role is: Hybrid
This role is contributing to the Power Protection product group in the Electrification Smart Power division and will be based in Richmond, VA. The main stakeholders that support the development and delivery of training are Service, Sales, Product Management, Project Management, and Engineering.
You will be mainly accountable for:
*Preparing and delivering training courses in classroom, online, or on-site and following up on pre and post training activities (e.g., training needs and feedback collection, and preparing course material, tools and equipment).
*Designing and developing lesson plans and course material for classroom, on-site and online training in own area of responsibility and advising on updates needed in e-learning material. Creating and updating course descriptions and training programs. Considering feedback given on courses and implementing corrective actions to ensure continuous improvement.
*Supporting Training Coordinators in making course arrangements and answering course enquiries and proposals for training courses.
*Supporting Field Service and other teams/units organization when necessary by using own expertise.
Our team dynamics:
You will join a dynamic, motivated, and high performing global team, where you will be able to thrive.

• Bachelor's or Master's degree in Electrical Engineering, related field or military experience, or alternatively, a special combination of education and experience and/or demonstrated experience in service operations, training, engineering, testing or power quality with electrical/electronic accomplishments.
• 3+ years' experience in the power protection field, with roles in Training, Service, R&D, and/or Sales. Hands-on experience with power protection equipment is desirable.
• Further education in adult teaching is preferred.
• Possess the ability to learn, understand, and apply new technologies.
• You enjoy working with methodologies for facilitating adult learning and communication. You possess a self-motivated mindset, are innovative in communication skills, and are passionate about interpersonal skills.
• Ability to travel up to 20%.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

What's in it for you?

• Work in a company with a strong technology legacy and deeply rooted in local communities
• Evolve in your career: through trainings and our Open Job Market, your career development continues!
• Flexibility: we have hybrid work options, make the best out of them!

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.
Equal Employment Opportunity and Affirmative Action at ABB
ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-Hybrid
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