Temporary Contracts Coordinator

Rapiscan Systems,Inc. designs, manufactures and markets security and inspection systems worldwide. Our products range from hand held metal detectors to Real Time Tomography used to inspect baggage, cargo, people, vehicles and other objects for people, weapons, explosives, drugs, money, and other contraband. Rapiscan Systems security and inspection devices can be found in a wide range of locations such as, airports, border crossings, railway stations, seaports and terminals, government and military installations and nuclear facilities.

We are looking for a Temporary Contracts Coordinator to join our team for a 3 month assignment. This individual will work under moderate supervision in the call center to achieve overall sales goals as set forth by service management. They will conduct outbound customer calls to a pre-determined list of prospects. They'll be responsible for helping our field sales team maintain positive relationships and sell additional products to established customers.

• Interact with existing and internal customers and/or by phone and/or e-mail.
• Use independent judgment to sell Rapiscan's products in accordance with our company policies and service standards.
• Creates quotes and/or service agreements and assure these items reach our customers per the confirmed due date.
• Team with Outside Sales Reps and provide support for accounts in the assigned territory.
• Generate sales through prospecting, lead follow up, and lead qualification.
• Maintain a robust opportunity pipeline by telephoning prospects and qualifying them.
• Respond to requests from potential customers for information and give online presentations.
• Remain knowledgeable and up-to-date on changes and developments with regard to Rapiscan products and services.
• Keep management informed of all activity, including timely preparation of reports.
• Track and improve "first contact to close" time.
• Maintain a log of new feature requests by customer (backlog of opportunities).
• Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the company's Code of Ethics and Conduct.
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
• Duties may be modified or assigned at any time to meet the needs of the business.

• High School Diploma or equivalent required.
• Service Contracts Administration - 3+ years of experience desired.
• Outstanding customer service and persuasive speaking skills.
• Passionate and positive attitude.
• Comfortable with technology.
• Self-starter.
• Enjoy meeting/talking to people.
• Strong General computer operating skills.
• Strong communication skills.

Please review our benefits here: Life at OSI
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

NOTICE TO THIRD PARTY AGENCIES

OSI Systems, Inc. and its subsidiaries (collectively "OSI") does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.

Equal Opportunity Employer - Disability and Veterans

EEO is the Law

Poster Link: https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.